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Would you like a promising career in a dynamic and professional environment? In full growth, this real estate company is looking for dynamic, rigorous and conscientious people who like to take on challenges to participate in the realization of its mission, specifically, rental agents.
Under the authority of the Tenant Services Manager, this person will carry out all housing rental activities, lease renewals and housing changes.
Responsibilities
• Ensures the rental of accommodation with the applicants (announcement of the accommodation for rent, visit of the accommodation and common areas with the applicant, telephone or in-person interview, verification and validation of supporting documents, credit check form, calculation and entry of rent in Hopem, preparation and signature of the first lease and settlement building, information to the tenant, coordination of the delivery of keys, etc.);
• Issue monthly late notices for non-payment of rent;
• Act on the front-line during non-compliance with building regulations and neighbourhood problems through visits and formal notices;
• Carry out the necessary checks to detect problems of insalubrity (vermin) and refer to the manager;
• Maintain tenants’ records in Hopem including filings and judgments of the Administrative Housing Tribunal;
• Visit tenants (new tenants following their move in to facilitate their integration, tenants aged 70 and over, if necessary, to collect documents, to make appropriate referrals in case of loss of autonomy or other health problems, on the occasion of a change of housing for health or psychosocial reasons);
• Carry out registrations and punctual updates of reduced mobility lists. Participate in annual fire drills as required;
• Detect cases of unauthorized occupation and provide information to the manager;
• Prepare and transmit lease renewals and other documents;
• When terminating a lease, visit the accommodation before the tenant’s departure to check its condition;
• Where appropriate, monitor and investigate the sublease or assignment process;
• Follow up on tenants’ calls;
• Forward requests for the rehabilitation of a dwelling that has become vacant to the manager and inform him of the follow-up on the number of vacant and rented dwellings;
• Support and lend a hand to his or her co-workers during peak periods;
• Perform any other related duties that he/she is reasonably able to perform.
Qualifications and experience
• At a minimum, DEC in social assistance, social work, administrative techniques or special education, or equivalent training and experience.
Experiment
•Two years of experience as a socio-economic assistance officer, in a counseling or assistance to a disadvantaged clientele or in an administrative position within a socio-community organization;
•Excellence in customer service;
•Very good knowledge of communication and interview techniques;
•Very good knowledge of the French language, spoken and written;
•Good knowledge of the English language, spoken and written (an asset);
•Holder of a valid driver’s license;
•Vehicle required or car sharing.
Essential Skills and Abilities
•Knowledge of the workings of renting in real estate;
•Organizational, planning and priorities;
•Good judgment;
•Thoroughness and attention to detail and a job well done;
•Autonomy and proof of initiative;
•Knowledge of rent supplement programs;
•Punctuality and reliability;
•Honesty, transparency and respect for customers.
The excellent benefits related to this position will charm you!
Looking forward to getting to know you!
As an equal opportunity employer, Personnel Alter Ego values diversity in its workforce and seeks to ensure all groups remain fairly represented. Candidates must have the legal right to work in Canada.
