Alzheimer Society of New Brunswick Looking for Administration and First Impressions Coordinator at Fredericton, NB Full Time

Behind every person with Alzheimer’s disease and other dementias, there are hundreds of people dedicated to helping them. The Alzheimer Society is the leading not-for-profit health organization working nationwide to improve the quality of life for Canadians affected by Alzheimer’s disease and other dementias and advance the search for a cause and cure. Active in communities right across Canada, the Society has programs and services near you. Since 1987, we’ve been dedicated to providing help for people with Alzheimer’s disease and other dementias and their caregivers. That help comes in many ways.

Job Summary
Reporting to the Manager of Finance and Administration, the Administration and First Impressions Coordinator provides administrative support to all areas of the ASNB, ensuring that each and every contact with clients and stakeholders is person-centred and brings our vision and values to life. The successful candidate will have a warm, welcoming demeanor, and will work collaboratively as a core member of the ASNB team.

Distinguishing Characteristics
The ideal candidate will enthusiastically support the vision and mission of ASNB and possess the personal qualities of integrity and credibility. They will have the proven ability to work within teams to accomplish multiple tasks and keep multiple projects organized and progressing. They will also be bilingual, and be committed to assisting the organization to provide quality experiences at every touchpoint.

Typical Duties and Responsibilities

• Responsible for the administrative support of the ASNB including managing telephone communications in a professional and person-centred way, supporting the Finance and Administration Manager with administrative and HR functions, and supporting the ASNB Board with related administrative tasks.
• Coordinate meetings and logistics for committees, working groups, and ASNB programs and services.
• Attend meetings and record and distribute minutes / meeting summary
• Maintain the CRM and referral sources database, ensuring recordkeeping is complete, objective and up to date.
• Collect statistics, prepare reports and participate in the First Link evaluation process
• Processing of First Link® referrals to the appropriate Alzheimer Society Resource Center for initial intake
• Support First Link Coordinators with the delivery and expansion of programs and services where necessary
• Ensure families receive information and referral sources are communicated with
• Maintain educational and promotional materials, and order and distribute as required
• Assist in administrative duties or responsibilities that may be necessary in the overall plan of ASNB
• Travel as required

Qualifications

• Must be bilingual in French and English
• Experience working with Not for Profit organizations is an asset
• Takes a highly collaborative approach to work, and is very motivated
• Capable of handling a diverse workload and balancing multiple demands with superb accuracy
• Sensitive to the impact of Alzheimer’s disease on the individual and the family
• Experience with bookkeeping is a strong asset
• Experience in HR is a strong asset
• Must embody the vision and values of the ASNB
• Must be approachable, have solid communication skills and a warm positive attitude with active listening skills
• Exceptional customer service skills, over the phone and in person, with our clients and internal team
• Strong sense of urgency and problem solving skills
• Able to work as part of a team
• Able to work independently
• Excellent computer skills
• Experience managing a CRM database
• Established organizational and administrative skills
• Possess a valid NB driver’s license and be available to travel
• Ability to work outside regularly scheduled hours

The Alzheimer Society welcomes and encourages applications from people of all abilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process.

Job Types: Full-time, Permanent

Salary: $39,000.00-$41,000.00 per year

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care
• Wellness program

Schedule:

• Monday to Friday

Ability to commute/relocate:

• FREDERICTON, NB: reliably commute or plan to relocate before starting work (required)

Language:

• English and French fluently? (required)

Work Location: One location

Application deadline: 2023-01-20