AMA Looking for Executive Director at St. Albert, AB Full Time

Primary Care Networks (PCNs) are not-for-profit organizations and collaborations between local physician groups and AHS Zones to enhance comprehensive primary care services in a geographic area. The SASPCN was established in 2006 and currently employs 41 staff to assist 74 physicians working in 23 clinics to deliver primary care services in the city of St. Albert and other communities located in Sturgeon County. Our mission is to provide innovative, efficient and quality health care by delivering patient-centred care through the medical home and advocating for our community.

POSITION DESCRIPTION

Executive Director:

The Executive Director is the senior executive officer of the Primary Care Network and reports to the Board of the St. Albert and Sturgeon Primary Care Network, and to the Joint Governance Committee. The Executive Director is responsible and accountable for leading the operational team in the planning, delivery and evaluation of PCN programs and services in support of the vision, mission and business plan of the St Albert and Sturgeon PCN. The Executive Director will develop and maintain strong working relationships with key stakeholders and leaders in order to provide operational leadership and oversee all related programs and services. The Executive Director establishes and maintains positive relationships with key local, provincial and national representatives and health care stakeholders including government departments and officials.

Key Responsibilities:

• Key areas of responsibility include accountability for the PCN operations including:
• Development of Business Plans,
• Extensive collaboration with joint partners and other key stakeholders across the Edmonton Zone,
• Leading the process of development and management of the PCN budget,
• Service program planning, implementation, and evaluation;
• Development and support of quality assurance and risk management strategies and,
• Management of a multidisciplinary team of professionals and support staff.

The Executive Director has primary responsibility in the following areas:

Program Planning and Development:

• Leads the development of ongoing implementation plans and timelines for services to be delivered by the Primary Care Network;
• Leads the service planning for service implementation;
• Monitors regional, national and provincial trends in order to promote implementation of best practice in primary care service delivery;
• Makes recommendations to the board re: goal setting, program planning, implementation and evaluation for services delivered by the Primary Care Network;
• Contributes locally, zonally and provincially to the development of practice guidelines, standards, and policies for Primary Care Networks;
• Develops operating policies to support the work of the Primary Care Network;
• Leads the development of quality assurance and risk management strategies in relation to primary care service delivery.

Communication:

• Is the PCN communication link between key stakeholders regarding issues related to their Primary Care Network;
• Ensures that communication tools and mechanisms are developed and deployed key to keep stakeholders up to date;
• Is the PCN communication link for the Primary Care Network service providers group;
• Ensures strategies are in place for effective and timely communication with key stakeholders (including, but not limited to, the Edmonton Zone PCN Committee, AMA, Alberta Health and Wellness, the provincial Primary Care Initiative Committee and the public) regarding the PCN utilizing the provincial communication plan as a guideline.

Administration:

• Manages the operations of the Primary Care Network in accordance with the strategic goals established by the Primary Care Network Board;
• Responsible for specific administration duties as delegated by the Board;
• Responsible for the operational stewardship of the PCN financial budget, including optimizing financial operations and maintaining sound financial practices;
• Allocates and ensures the optimum use and evaluation of resources of the Primary Care Network as directed by the PCN Board;
• Responsible for the development and implementation of a PCN quality improvement program, including standards and indicators which encompass risk management;
• Facilitates meetings between various stakeholders as appropriate;
• Develops NPC Board communication protocols and assists with resolution of stakeholder and public concerns; and pursues and secures funding from agencies that can be used to support the coordination, development, delivery, communication, administration and evaluation of primary health care.

Professional Practice:

• Provides consultation to planning groups, health institutions, community groups, policy makers, organizational leaders and teaching institutions regarding issues related to the Primary Care Network;
• Provides leadership and expertise in strategic direction in support of the vision, mission and business plan of the PCN and best practice standards.

CANDIDATE PROFILE
Relationship and Communication:

• Engages and communicates effectively with key stakeholders to encourage and incorporate diverse initiatives and perspectives.
• Develops and maintains effective relationships with various stakeholders (including other program departments, Edmonton Zone PCN Committee, pan PCN group, patients/clients and the public), characterized by effective communication, superior service quality, a commitment to understanding stakeholder needs and concerns, and soliciting of and openness to feedback regarding improvement areas.
• Implements strategies that enhance stakeholder collaboration.
• Engages employees to build teams characterized by openness, trust, a supportive work culture and a healthy approach to resolving conflict.
• Fosters a work culture where individuals and teams have a positive sense of the importance of their work, feel safe to contribute their suggestions, are empowered to make decisions and are encouraged to take appropriate risks to enhance PCN success.
• Ensures clear and ongoing communication with staff and the Board throughout change processes.

Leadership Skills and Experience:

• Communicates, with clarity and conviction, a sense of common purpose and direction that is in alignment with the PCN’s mission, vision, values, and strategic priorities as set by the Board and Executive Director.
• Management of the company’s finances, including operating within the approved budget, ensuring maximum resource utilization and maintaining the organization in a positive financial position.
• Contributes expertise, insight and an understanding of the environment to PCN strategies and issues analysis.
• Engages staff and others to translate PCN strategies into concrete objectives.
• Assertively and proactively provides other perspectives, options and supporting rationale to the Board and other stakeholders.
• Adapts goals and plans to reflect changing priorities or conditions.
• Anticipates issues and maneuvers through complex situations that are relevant to Board and Governance Committee functioning; effectively plans for and deals with these situations.

Relevant Knowledge:

• Understands the overall health context in Alberta with a focus on issues and strategies specific to primary care.
• Demonstrates the financial knowledge required to ensure that:
• the PCN’s goals and strategic plan serve as a basis for sound financial management,
• solid budgeting and accounting systems are in place, and
• appropriate financial controls and risk-management strategies protect the PCN’s assets

Personal Attributes:

• Innovative: Develops new and unique ways to improve operations of the organization and to create new opportunities.
• Adaptable: Demonstrates flexibility and resourcefulness when providing services and working with others.
• Strategic: Anticipates and responds to emerging problems, issues and opportunities, taking a broad perspective and considering effect on all aspects of the organization in analysis and decision-making relating to the issue or opportunity.
• Ethical: Understands ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
• Organized: Sets priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
• Dedicated.
• High performing.
• Awareness of strengths and limitations.
• Excellent writing skills, strong oral communication skills, and a high level of perceptiveness.
• Ability to respect others’ views/opinions.

Qualifications:

• Baccalaureate in Health Administration, Business Administration, or Health related field, Masters level preferred.
• Five or more years recent experience in health care settings.
• Experience working with PCNs preferred.
• Supervisory and management experience, demonstrating advancement in responsibility.
• Knowledge of business systems and processes (research, analysis, planning, finances, change management, etc.) coupled with administrative competence in applying this knowledge.
• Experience managing a large budget and maintaining sound financial practices.
• Experience working with and leading multidisciplinary teams.
• Experience developing and implementing change management strategies including large scale transformative change.
• Intermediate or advanced computer skills (word processing, spreadsheets, websites, databases, small office networking, etc.).
• Business development and/or project management experience.
• Proven ability in facilitation, consensus building, conflict resolution, and interest-based negotiation.
• Ability to transition projects into operations.
• Ability to work proactively, effectively, and independently in a complex changing environment.

Job Types: Full-time, Permanent

Salary: $93,000.00-$165,000.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Bachelor’s Degree (preferred)

Experience:

• health care setting: 5 years (preferred)
• supervisory and management: 5 years (preferred)

Application deadline: 2022-03-25