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Job Title: Dental Receptionist
Company: Ancaster Dental Centre
Location: Ancaster Ontario
Job Type: Full-time
Salary: Competitive, commensurate with experience
Job Description:
We are seeking a skilled and friendly Dental Receptionist to join our dynamic dental practice. As the first point of contact for our patients, you will play a vital role in creating a positive and welcoming environment. Your exceptional customer service skills, organizational abilities, and attention to detail will ensure the smooth operation of our front desk and administrative tasks.
Responsibilities:
Greet patients and visitors with a warm and friendly demeanor, ensuring a positive experience from their initial contact with the practice.
Answer incoming calls and schedule appointments, effectively managing the appointment book to maximize productivity and minimize downtime.
Verify and update patient information, including insurance details, personal contact information, and medical history, ensuring accuracy and confidentiality.
Collect and process payments, including insurance claims and patient co-pays, utilizing the practice management software efficiently and accurately.
Coordinate with dental providers and support staff to ensure smooth patient flow and optimize appointment scheduling.
Maintain a clean and organized front desk area, including the reception area and waiting room, to provide a welcoming and comfortable environment for patients.
Handle patient inquiries and provide accurate information regarding services offered, appointment availability, and office policies.
Assist with insurance verification, pre-authorizations, and claims processing, ensuring timely submission and accurate documentation.
Manage and update patient records, ensuring compliance with privacy regulations and maintaining confidentiality.
Collaborate with the dental team to ensure efficient communication and coordination between the front desk and treatment areas.
Qualifications:
High school diploma or equivalent; additional education in dental or medical administration is a plus.
Proven experience as a receptionist or administrative assistant, preferably in a dental or healthcare setting.
Excellent interpersonal skills with the ability to communicate effectively and professionally with patients, colleagues, and third-party contacts.
Strong organizational and multitasking abilities, with a keen attention to detail and accuracy.
Proficient in using dental practice management software and computer systems, with the ability to quickly learn new software applications.
Knowledge of dental terminology, procedures, and insurance processes is highly desirable.
Demonstrated ability to handle confidential information with discretion and professionalism.
Positive attitude, professional demeanor, and a team-oriented mindset.
To apply, please submit your resume and a cover letter highlighting your relevant experience and qualifications. We look forward to reviewing your application and considering you for the role of Dental Receptionist at [Company Name].
Job Type: Full-time
Salary: $24.00-$26.00 per hour
Benefits:
- Dental care
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Ancaster, ON L9G 1W4: reliably commute or plan to relocate before starting work (required)
Experience:
- Dental receptionist: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
