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This is a hands-on role and will involve working alongside team members to deliver an overall exceptional service to our clients. Key Responsibilities Meeting, greeting, and interacting with visitors, tenants, and contractors
Organizing hospitality for client meetings
External and internal call and email handling, including taking and passing on accurate messages
Updating logbooks and schedules
Troubleshooting facility problems
Populating data collection workbooks
Ensuring that security to the building is maintained in line with guidance and standard operating procedures
Carrying out reception training for any cover team members and identifying ongoing training needs for the cover team, liaising with the Team Leader as needed
Raising any concerns about process, practice, or incidents as appropriate
Completing any reasonable tasks instructed by your line manager
Personal attributes
A personality that brings positive energy to all areas of the operation
Fluent written and spoken English
An energetic approach that shines through in your work
A team-focused attitude
Experience using switchboard systems
A natural passion and desire to create a positive experience for every visitor
A committed attitude and dedication to creating a memorable guest experience
Experience using email and Microsoft packages
Excellent personal presentation
