At AnswerPlus, we are proud to say we’ve been in the answering service business for over 60 years! With four (4) locations across Canada and over 1500 clients, AnswerPlus has built an incredibly strong brand and reputation in the industry. Our niche is urgent call response 24/7/365. We seek to answer 80% of calls within 20 seconds or less.
As a dedicated account urgent phone receptionist/dispatcher, you have the privilege and opportunity to provide comfort and help in times of need. CSR’s answer inbound calls and act as the first point of contact for a wide range of situations. It could be providing comfort to someone stuck in an elevator, providing relief to someone experiencing pain, or aiding people in emergencies such as fires, floods, or power loss. To us, our clients, and our customers, a CSR is an “invisible hero!”
As an inbound urgent phone receptionist/dispatcher, we require open flexible availability between 6 am and 12 am Monday to Sunday.
CSR’s will be scheduled to work a minimum of two weekends per month.
We’ve created an award-winning culture that is backed by three generations and a true “work family” environment. Our employee average tenure is 9 years which also highlights how we support both personal and professional growth.
If this interests you, apply to join our team and partake in:
Role and Responsibilities:
*This position is hybrid, candidates should reside close to our Hamilton office*
Qualifications and Skills:
Work from Home Requirements:
Mandatory Condition of Employment, this position is hybrid.
Compensation: $17.25 per hour
Our commitment to being an equal opportunity employer goes beyond acceptance. We celebrate and support all the amazing things that make you unique. All of our team members take pride in upholding an environment of mutual respect. We welcome and encourage applications from people with disabilities. If you require accommodation through the selection process, please email us at [email protected]
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