Dispatcher Specific Skills
Record mileage, fuel use, repairs and other expenses
Receive requests for emergency assistance or service
Dispatch personnel according to schedules and work orders
Dispatch personnel as required by emergency situations
Advise vehicle operators of traffic and other problems
Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
Keep track of shipments
Follow-up on issues with work orders
Maintain vehicle operator work records
Baggage and Cargo Agent Specific Skills
Maintain work records and logs
Business Equipment and Computer Applications
Word processing software
Spreadsheet
MS Windows
Database software
Electronic mail
Additional Skills
Ensure accuracy of completed time sheets, payroll and other summaries
Monitor personnel workloads and locations
Work Setting
Warehouse
Specific Skills
Train workers in duties and policies
Resolve work related problems
Requisition or order materials, equipment and supplies
Prepare and submit reports
Establish work schedules and procedures
Ensure smooth operation of computer equipment and machinery
Co-ordinate activities with other work units or departments
Arrange for maintenance and repair work
Perform general office duties
Arrange training for staff
Co-ordinate, assign and review work
Plan, organize and oversee operational logistics of the organization
Own Tools/Equipment
Cellular phone
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Attention to detail
Ability to Supervise
1 to 2 people
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Judgement
Reliability
Organized
Long term benefits
Other benefits
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