The Opportunity:
Are you ready to change the lives of prospective International Students? We are looking for a vibrant Student Support Officer (Based in Canada) who is passionate about sales and supporting prospective students looking to study in Canada and other countries. Working with Students and with local recruiting partners, your job will be to guide students through the admission process on ApplyBoard’s platform and services.
What you’ll be doing every day:
Represent the ApplyBoard brand to promote ApplyBoard services
Follow up on leads promptly to increase international student engagement at ApplyBoard
Respond to inquiries via phone, chat and email in a professional and timely manner
Be responsible for meeting program applications and enrollment targets
Understand prospective students’ needs and counsel them on schools and programs in ApplyBoard’s key markets
Support international students through the entire admission lifecycle from program selection to arrival on campus
Coordinate with various teams across the company to ensure a positive customer experience and timely application decision
Update and maintain our customer database with all pipeline activity
Implement marketing and recruitment strategies through research and market analysis to maximize international student outreach
Responsible for supporting prospects in their local time zone
What you bring to the table:
Post-secondary or equivalent experience
Demonstrated customer service and client management skills
Strong verbal and written communication skills Ability to work independently within a team-based environment
Exceptional problem-solving skills under ambiguous circumstances to ensure you provide the best outcome for our students while maintaining integrity
Fluent in English & Spanish (Portuguese also preferred)
Experience working in the education industry or having been an international student would be considered an asset
Life at ApplyBoard:
By joining our team, you have the opportunity to:
Join the fastest-growing technology company in Canada, with many opportunities for growth and advancement
Work alongside a globally diverse team of over 1,500 team members based in over 25 countries, who speak more than 75 languages.
Make a difference in the lives of thousands of students as they explore educational opportunities
Want to learn more about ApplyBoard, read our Life at ApplyBoard Blog, and be sure to follow us on our LinkedIn page.
About ApplyBoard
ApplyBoard empowers students around the world to access the best education by simplifying the study abroad search, application, and acceptance process to more than 1,500 institutions across Canada, Australia, the United States, and the United Kingdom. ApplyBoard, headquartered in Kitchener, Ontario, Canada, has helped more than 300,000 students from more than 125 countries along their educational journeys since 2015.
ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, ranking #1 on the Technology Fast 50™ list in 2019 and #2 in 2020.
ApplyBoard was also been named to LinkedIn’s list of Top Startups in 2020 and 2021 and TechTO’s list of top Canadian Rocketship companies to accelerate your career in the Tech Industry.
In 2021, ApplyBoard announced a C$375M Series D funding on a C$4B valuation. This funding will allow us to further invest in our technology, grow our team around the world, and serve more students on our mission to educate the world. Thank you for your interest in ApplyBoard. Please note that only qualified applicants that have been selected for an interview will be contacted.
ApplyBoard is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any accommodations or assistance during the recruitment process, please let us know.
This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your...
Apply For This JobAre you a self-starter with the desire to make a better income? Do you love helping others and thrive on...
Apply For This JobBenefit Plan including Health, Dental, Life Insurance and Disability Additional Paid Time Off (floater days, volunteer days, outdoor day) Company...
Apply For This JobPerks and Benefits: Weekly Pay and Uncapped CommissionHybrid office with remote flexibility$60k plus first year average incomeBonusesResidual IncomeExceptional commission ratesTrip...
Apply For This JobDOZR is a marketplace for the online rental of heavy equipment. Our platform helps contractors of all sizes find the...
Apply For This JobWork Term: Permanent Work Language: English Hours: 40 hours per week Education: Secondary (high) school graduation certificate Experience: 3 years...
Apply For This Job