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We are seeking individuals (Beginner/Intermediate) to fulfill the role of Remote Operational/Technical Support who is able to work in shifts and be on-call as part of the international support team for API Management solutions. The ideal candidate should demonstrate a history of working with technical and non-technical stakeholders to define or understand requirements, support projects and ultimately support technical solutions. The resource will get training on Software solutions, and a very healthy and supportive growth path for resources to excel.
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Operations Support (Remote)
Company: Architecture in Motion (AIM) provides a leading Security and Management suite to the API marketplace that allows customers to better secure and manage their API footprint. AIM is offering a full-time opportunity to candidates who can work remotely. AIM has a dedicated team of API-M Dev/Ops engineers providing professional and managed services remotely to its customer base. If you seek a similar remote-based job then apply for this offer.
Description: Your main responsibilities after training/enablement on core products will be to assist clients with digital transformation through API Management and API Security, which includes
- Support & Maintain API security policies and configure API Management Solution
- Deploy, configure, tune and monitor API Gateways
- Provide technical support in troubleshooting customer issues.
- Develop and maintain training and workshop material.
Skills / Experience: The candidate should be focused, motivated, and customer-centric. An ideal background will include:
- Knowledge of Web APIs, REST, XML, JSON, SOA/Web services, Internet/network security standards (OAuth, OpenID Connect, JWT, etc.)
- Knowledge of PKI, SSL, and SSH security implementations
- Knowledge of Linux OS (Any Flavour)
- Knowledge of: MySQL, Identity and access management systems (e.g., LDAP, CA Site minder, Oracle Access Manager, etc.,); messaging systems (e.g., JMS, WebSphere MQ, Tibco EMS); network infrastructure devices (switches, routers, load balancers); Single Sign-On and delegated access technologies (e.g., SAML, Kerberos, OAuth, and OpenID Connect), Apache Web Server
- Nice to have experience programming with OS-level scripting (bash), XML transformations (XPATH and XSLT), and JAVA language.
- Knowledge of: virtualized environments (VMware Server, VMware ESX/vSphere) and Cloud-based images (Amazon AMI).
Requirements and Qualifications: Result-oriented, paying close attention to detail, and a passion for Middleware and API Technology with a strong understanding of IT security topics. You must have a Degree in Computer Science, Computer/Software engineering, or related discipline or an equivalent combination of education and experience.
