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Arthur Grand Technologies is currently seeking a highly motivated and skilled Business Analyst – Senior for one of our clients.
Position: RQ05998 – Business Analyst – Senior
Location: Toronto, Ontario (Hybrid)
Duration: Long Term Contract
Must Have
- Candidate needs to be Bilingual in English/French
- At least 5+ years of experience in Business and System Analysis preferably Oracle Siebel CRM or similar products
- Experience with developing business design document, functional & non- functional requirements
- Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)
- Experience in developing application view visibility and CRUD (create, read, update, delete) matrix
- Strong Bilingual communication skills; both written and verbal – French and English (primarily Reading and Understanding)
- Experience analyzing user feedback and designing solutions to address user issues and pain points
- Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large team and work closely with other individual team members
Nice to have
- Experience with Siebel Tools Software and editing Siebel Web Templates would be an asset.
- Strong Bilingual communication skills; both written and verbal – French and English
- Experience with Public Sector Transfer Payment (Grant) Model would be an asset
Experience and Skill Set Requirements
Technical Solution and Development Skills
- At least 5+ years of experience in Business and System Analysis preferably Oracle Siebel CRM or similar products
- Experience with solutions, designs and development with User Experience(UX), User Interface(UI) and accessibility (WCAG/AODA)
- Experience with developing business design document, functional & non- functional requirements
- Experience with developing high level application flows to support the business requirements.
- Experience in developing functional design document
- Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions
- Experience conducting user research and usability testing
- Experience developing user personas and user journey maps
- Experience analyzing user feedback and designing solutions to address user issues and pain points
- Experience creating wire frames and high-fidelity mockups with UI prototyping software such as Figma or Adobe XD
- Experience researching and applying industry best practices
- Experience with Siebel Tools Software and editing Siebel Web Templates would be an asset.
- Demonstrated experience in developing use cases (business/system), identifying and documenting business rules
- Demonstrated experience with the creation and analytical process of business requirement documents
- Demonstrated experience in identifying risk and providing solutions
- Demonstrated experience with creating quality assurance plan and writing test cases
Technology Skills
- 5+ years of experience in Siebel or Adobe AEM Solution implementation
- Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)
- Experience in developing application view visibility and CRUD (create, read, update, delete) matrix
- Experience with developing application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and or prototype
Soft Skills
- Strong Bilingual communication skills; both written and verbal – French and English
- Ability to develop and present new ideas and conceptualize new approaches and solutions
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
- Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large team and work closely with other individual team members
- Proven analytical skills and systematic problem solving
- Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change
- Demonstrated ability to work well and communicate effectively with clients; bridging client business requirements to technical team
Public Sector Experience
- Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
- Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal,
- Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset.
- Experience with ensuring that corporate QA standards are followed and maintained would be an asset.
About Arthur Grand Technologies:
Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company.
At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team, please send your resume to salmaan.h@arthurgrand.com for immediate consideration.
Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.
Thanks & Regards,
Salmaan | Recruitment Associate
Arthur Grand Technologies Inc
44355 Premier Plaza, Suite 110, Ashburn, VA 20147
T: 757-905-1520
E: salmaan.h@arthurgrand.com W: arthurgrand.com
L: linkedin.com/in/mohamedsalmaan
SBA 8(a) Certified Minority Small Business | Certified Minority Business Enterprise by NMSDC
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
