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This is your opportunity to join a company that has thrived for over 43 years in community and property management with 11,000 employees, and 225 branch offices servicing over 6 million homeowners. Associa is a leading community and property management company dedicated to bringing positive impact and meaningful value to every community. Associa has been certified as a “Great Place to Work” by employees for 3 consecutive years and is known for building a strong pipeline of talent internally ready to move onto the next levels with 80% of placements coming from internal candidates. Thus, career progression at Associa is limitless.
About The Position
We are currently looking for a Receptionist for our Surrey office. As the Receptionist, you will be the first point of contact for Associa’s Surrey Office.
If you are a team player with a strong desire to learn and grow, great communication and interpersonal skills, with the ability to multitask at a quick pace, and have a customer focus mindset, then you may be the right candidate for this position.
Responsibilities
- Professionally welcome and direct all visitors and guests
- Efficiently answer, screen, and forward incoming phone calls
- Assist with special administrative projects
- Screen incoming general messages within email and phone mail systems and distribute accordingly
- Assist with mail handling per client and company policies
- Ensure the lobby area is kept neat and clean at all times
- Respond to online customer queries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep an inventory of stock
- Perform other clerical receptionist and administrative duties, as needed
Requirements
- Professional communication skills (phone, interpersonal, written, verbal, etc.)
- Professional customer service skills
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
- Hands-on experience with office equipment (phone systems, copiers, printers, etc.)
- Confidentiality and discretion in the performance of all duties and responsibilities
- Self-motivated, proactive, detail oriented and a team player
Benefits
- Great team to work with – voted “Great Place to Work” for three years in a row
- 37.5-hour workweek- Monday-Friday
- Personal days
- Sick days
- Vacation
- Extended health & dental benefits after probationary 3 months period
- Benefits Plus for qualified employees based on employment tenure
Aug2023
