Aston Carter Looking for AR/collections Representative at Burnaby, BC Full Time

Description:

Aston Carter’s apparel client is seeking an AR/collections representatives to join their growing team. This role will be dealing with a high volume of customers, releasing credit orders and marinating excellent customer services to retain customers. This role will involve soft collections, and working with overdue accounts, resolving issues and taking daily orders. The chosen candidate will be dealing with high volume of calls and emails and using different software’s such as salesforces and Apprise (an ERP system designed for credit).

Bilingual French & English required.

Job Duties/Responsibilities:

• Manage a portfolio of $13 Million yearly sales.
• Maintain accounts within approved terms.
• Review orders daily for efficient release on a timely basis.
• Collections of accounts overdue.
• Investigate, review information for customer credit applications.
• Interact/communicate with internal departments and the customer to gather and clarify information to process timely setting up of new accounts.
• Review account credit limits as sales growth requires.
• Review aged accounts and recommend actions to increase collectability and reduce risks.
• Provide efficient customer service to answer inquiries and solve problems.
• Reconcile disputes with customers, coordinate with customer service.
• Quick turn around for shared email box for customer requests.
• Assist other credit / administration staff to ensure overall performance of the department.
• Other projects and tasks as required by management.

MUST HAVES:

• 2-3 Years of experience in soft collections
• Excellent communication- Bilingual in French & English
• Resilient Personality- must be able to deal with tough situations, criticism, etc.
• Intermediate Excel skill- testing required.

NICE TO HAVES:

• Someone ready to start ASAP as the ramp-up to busy season begins.
• Someone who can hit the ground running, knows the concept and can make a contribution.
• Similar Industry experience.

*Aston Carter’s client has a Covid-19 vaccination policy*

À propos d’Aston Carter:

Veuillez noter : Des fraudeurs essaient de se faire passer pour des employés d’Aston Carter. Nous n’utiliserons jamais des services gratuits comme Gmail, Telegram ou WhatsApp pour communiquer avec vous et nouse ne vous demanderons jamais d’argent.

Aston Carter, une division d’Aerotek, est un fournisseur d’envergure mondiale de services de recrutement et de dotation de personnel pour les sociétés à la recherche de professionnels du milieu des affaires hautement spécialisés. Aerotek est une société en exploitation d’Allegis Group, un fournisseur multinational de solutions en matière de talent. Aston Carter s’engage fermement à offrir un service de premier ordre aux clients et aux professionnels du milieu des affaires dans un vaste éventail de disciplines, notamment la comptabilité, la finance, la gouvernance ainsi que la gestion du risque et de la conformité. Avec plus de 60 bureaux en Europe, Asie et Amérique du Nord, Aston Carter offre une expertise locale, régionale et mondiale pour répondre aux besoins uniques de ses clients. Reconnu “best of staffing” par nos clients et le talent que nous recrutons, Aston Carter s’engage à livrer un service hors pair a tous nos partenaires d’affaire.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers’ unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.