There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren’t our clients.
Whatever it is, you won’t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.
Department: ATB Business Solutions
Job Number: REQ6674
Location: Calgary, Alberta
Hybrid: You’ll work both remote and onsite, where time onsite is based on your job accountabilities and performance objectives
Apply by: September 6, 2023
Paygrade: N-OTH
System Title: Leader 9, Fulfilment & Serv & Bus/Corp Bank
# Positions available: 1
Leader Name: Jill Thompson, Managing Director, Client Management & Support
As ATB’s next Senior Director, Integration & Onboarding, you will focus on achieving business results, team member engagement and client obsession by leading a team of high performing and specialized cash management and deposit experts that manage the client experience during the integration and onboarding of a complex suite of Business solutions including payments, channels, pooling, Managed File Transfer (MFT), and others.
You will be instrumental in positively differentiating ATB in the market by ensuring the team is all-in with clients, providing exceptional client experiences that contribute to the long term relationship and loyalty of ATB clients. You will lead teams of experts that support the complex and diverse solutions of ATB Business Solutions including payments, merchant services, and cash and treasury management. You will also contribute to the creation and direction of the overall Business Solutions strategy with a goal of creating a world-class client experience for ATB Business customers.
You bring an expert level of product and system knowledge that is best-in-class at ATB and have a direct influence over the customer and team member experience. As a key stakeholder representing ATB Business Solutions and ATB Business clients, you will contribute to the development of enhancements and new products as well as the operational and risk management of the technical and integration experience for teammates and clients. You will partner with key stakeholders across ATB including Business Solutions Sales and SME teams, Client Experience & Technology, Banking Ops, Client Care and EFS business clients, acting as a trusted advisor and important voice of customers and teammates.
Requirements
To really thrive and be successful in this role, we’d love for you to come to the table with:
At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying!
Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.
Online applications are preferred. Please let us know if you require any accommodations.
Benefits
Be great. Be you. Believe.
We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential. We encourage candidates from all equity-seeking groups to apply.
What happens next?
Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us after the posting close date regarding next steps. We might ask you to participate in a digital interview or phone interview. If you require any accommodations, please let us know.
Stay in touch!
ATB is excited to know you’re interested in a career with us! Follow us on LinkedIn, Facebook and Instagram to get the inside scoop on what our team is up to.
Larga Baffin has an exciting opportunity as a: Full Time HR Manager Larga Baffin is classified as an Essential Service...
Apply For This JobDescription de l’entreprise Description du poste En tant qu’électromécanicien.ne chez Canam, tu pourras utiliser tes connaissances pour la réparation et l’entretien...
Apply For This JobAgent en assurance de dommages des particuliers (FORMATION OFFERTE) Emploi – Permanent Temps plein – Agent/commis – d’assurance Succursale: Grand-Mère...
Apply For This JobDo you want to join us in helping to fight the world’s most threatening diseases and enabling access to care...
Apply For This JobEducation: College/CEGEP Experience: 1 year to less than 2 years Tasks Identify current and prospective staffing requirements Prepare and post...
Apply For This JobJob Summary Actalent is a global engineering services company, with divisions in both staffing/placement and consulting. We opened an engineering...
Apply For This Job