Log In
Sign Up
Sales Support Manager
As a Sales Support Manager for the Canadian market, you will facilitate Avanade’s sales teams in successfully and efficiently closing new business and leveraging specific skills depending on area of focus. You will provide administrative support, project management, analytics & reporting, and knowledge management support throughout the sales process to ensure the timely flow of knowledge, information, decisions and deliverables to the sales teams and customers. Additionally, you will develop, implement, and continuously improve relevant processes and credentials to support Business Developer and Account Leader territorial sales growth targets. You will adjust analysis and approach to sustain Avanade’s strategic priorities. Overall, you will provide support in account(s)/area/regional go-to-market strategies, pipeline and prioritization, account planning, territory analysis, revenue target definition and account plans.
Come join us
There is one in every group – the person who dreams big and has the motivation to bring their ideas to life, even as others might roll their eyes and prefer to play it safe. Are you that person?
Are you the one who isn’t afraid to break the mold and who gets passionate about the power of digital to transform organizations and ways of working? Because we are building teams of people like that to help our clients unlock the power they need now and own what is next.
Together we do what matters.
What you’ll do
Develop and implement relevant processes and tools for a given territory/region/Market Unit to support decisions and sales growth
Contribute to an environment that facilitates sales professional creation of sales enablers and fulfillment of proposals in an efficient manner
Support the yearly Account Plans process
Build assets, differentiators, and processes to support cross-selling
Act as a liaison with other functions to deliver relevant collateral to Business Development Executives and Account Leaders
Develop an environment and processes which enhances sharing across the sales community
Proactively identify opportunities for improvement or enhancements in sales functions and customer service
Anticipate changing customer and market needs and proactively modifying necessary processes and procedures to reflect customer and market needs, and continuously exceeding customer expectations in a timely manner
Develop and implement management decision tools, and manage territory/region business development pipeline and opportunities
Provide regular pipeline reporting and revenue forecasting to inform strategic planning and decisions
Secure alignment to the DEEPR process and ensure use of enablement tools to facilitate selling excellence
Oversee the development and maintenance of a well-organized filing system to permit easy reference and rapid retrieval of information.
Skills and experiences
· Demonstrated passion and ability to resolve complex issues and promote a result-focused, customer-centric culture.
· Highly structured and process oriented with strong commitment to quality and timelines
· Proven track record in successfully and efficiently delivering complex projects.
· Strong relationship management skills
· Verified excellence in analytical skills; and ability to read, and understands and analyzes data to provide valuable insights.
· Confirmed ability to leverage network of inside and outside contacts to increase influence and to skillfully navigate complex situations.
· Excellent written and verbal communication skills
About you
Characteristics that can spell success for this role.
- Experience supporting the sale of outsourcing / managed services deals and/or other large-scale engagements that include significant offshore delivery.
- Experience leveraging offshore resources in deal pursuits.
- You will likely possess a bachelor’s degree (or equivalent), preferably in business, sales or marketing (or relevant field)
- You will likely have 3-5+ years of relevant work experience.
-
- *
-
- *
*
Enjoy your career
As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
Some of the best things about working at Avanade.
· Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
· Real-time access to technical and skilled resources globally
· Dedicated career advisor to encourage your growth
· Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits [1] here.
A great place to work
As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, but to also lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.
Create a future for our people that focuses on
• Expanding your thinking • Experimenting courageously • Learning and pivoting
Inspire greatness in our people by
• Empowering every voice • Encouraging boldness • Celebrating progress
Accelerate the impact of our people by
• Amazing the client • Prioritizing what matters • Acting as one
Learn more
Interested in knowing what’s going on inside Avanade? Check out our blogs:
· [3] Avanade Insights – exchange ideas that drive tomorrow’s innovation
· [4] Inside Avanade – explore what life is like working at Avanade
References
Visible links
1. https://www.avanade.com/en-gb/career/benefits
2. https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity
3. https://www.avanade.com/en/blogs/avanade-insights
4. https://www.avanade.com/en/blogs/inside-avanade
Employment Transparency
Avanade® is an Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information, or any other protected status.
Federal Notices
EEO is the Law Poster: https://sandboxavanadestaging.avature.net/portal/8/files/eeocselfprint_poster.pdf
EEO is the Law Poster: Supplement https://sandboxavanadestaging.avature.net/portal/8/files/OFCCPEEOSupplementFinalJRFQA508c.pdf
E-Verify Participation: Poster https://sandboxavanadestaging.avature.net/portal/8/files/E-VerifyParticipationPoster.pdf
Right to Work Poster: https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20EngEs.pdf
Pay Transparency Policy: https://sandboxavanadestaging.avature.net/portal/8/files/pay-transpEnglishunformattedESQA508c.pdf
State Notices
Los Angeles Notice: https://sandboxavanadestaging.avature.net/portal/8/files/Banthe%20BoxPosterPrivateEmployersasof82318.pdf
Avanade is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to Avanade at [email protected] or call (206) 239-5610 and let us know the nature of your request and your contact information.
