If you enjoy sports, entrepreneurialism and thrive in a fast-paced and ever-changing environment, then this is the role for you. Silver Crystal Group (SCG) provides personalization and customization in the sports and entertainment apparel industries. The organization works closely with Adidas, Nike, Fanatics, 500+ professional sports teams and leading retailers across North America on fulfilling customization orders direct through its e-commerce channels or through Fanzones.com, NHL.com, NFL.com, NBA.com, NHL.com and more. SCG is one of Canada’s few winners of Fast Company Magazine’s Fast 50 award.
Job Description
We are seeking an Ecommerce Specialist to join our growing Ecommerce team. The successful candidate will be responsible for handling all customer service inquiries and supporting merchandising activities across the ecommerce stores. You will be responsible for various aspects of ecommerce operations, including website management, product merchandising, customer service, and marketing initiatives.
The Responsibilities:
Qualifications
Bachelor’s degree in marketing, business administration, or equivalent.
2+ years experience in ecommerce operations, preferably in the retail or sports industry.
Creative thinker with a passion for sports, particularly hockey.
Strong understanding of ecommerce platforms, such as Shopify, Magento, or WooCommerce.
Proficiency in ERP and CRM systems is a plus.
Excellent communication skills, with the ability to interact effectively with customers and cross-functional teams.
Analytical mindset with a focus on data-driven decision-making.
Ability to multitask, prioritize workload, and thrive in a fast-paced environment.
Proficiency in SAP and PPG is a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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