Aviso Wealth Looking for Senior Process Design Engineer, Financial Services Operations at Toronto, Ontario, Canada Full Time

Description

Aviso Wealth:

At Aviso Wealth, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso Wealth has to offer at www.aviso.ca.

The Opportunity:

We’re looking for a Senior Process Design Engineer to join our Business Management Team.

Your role will be required to regularly perform essential duties on behalf of the company from your assigned Aviso office. Your role is considered medium flexibility, requiring you to work onsite 1-3 days per week at our office at 151 Yonge Street, Toronto, ON.

Reporting to Senior Manager, Business Management, the Senior Process Design Engineer will work with Business Partners in the evaluation of initiatives to determine impacts to process. Core duties include end to end process mapping and design or redesigning the business processes to improve operational efficiencies. This exciting new role will be an integral part in supporting Aviso’s enhancement of our operational processes and our client experience journey during our business transformation.

Who you are:

• Service – You consider both internal and external stakeholders and demonstrate intent of understanding and putting the clients’ needs first. You advocate service excellence and work to deliver solutions that meet the needs. You proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
• Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
• Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization

What your day looks like:

• Define and align on approach, including the business problem to be solved, business objectives, scope of effort and success metrics
• End to end business reviews and root cause analysis using Lean Six Sigma DMAIC methodology
• End to end process mapping and design or redesign of the business processes to improve operational efficiencies
• Quantify benefits to assist with prioritization of improvement recommendation
• Establish metrics and KPIs to drive data informed decisions
• Influence and gain consensus to drive intended outcomes
• Planning and implementation of approved recommendations
• Facilitation, Elicitation and presentation of engagement deliverables and recommendations
• Foster a culture of Continuous Improvement and encourage & support thinking outside of the box
• Planning and implementation of approved recommendations
• Mentor Process Analyst(s) and team members

Requirements

Your experience and skills:

• Bachelors in BA or related field, or equivalent combination of education and experience
• Lean Six Sigma Black Belt or equivalent process improvement designation is required
• 5+ years of financial services and back office operations
• 5+ years of Business Process Re-Engineering (Current/Future State Process Mapping) as well as Value Stream Mapping
• 5+ years leading operational and service excellence engagements Solid functional knowledge including but not limited to strategy, business transformation, project management, investment operations
• Proven ability to interview and collect information throughout an organization and turn into a strategic and systematic improvement program
• Proven record of high performance and achievement in past positions
• Exceptional analytical and quantitative problem-solving skills
• Excellent presentation building/delivery and communication skills
• Exceptional relationship building skills – ability to work effectively with people at all levels in an organization
• Fluent communication skills in English are required and bilingual skills in French are an asset

Benefits

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

• Competitive compensation package that rewards and recognizes individual contributions
• Excellent health, dental and insurance benefits to meet the diverse needs of our employees
• Generous vacation time, fitness benefit, parental leave top-up options
• Matching contributions to our retirement program
• Commitment to the continuous improvement of our staff through learning & development and an education assistance program
• Regular social events to foster teamwork

Equal Employment Opportunity

Aviso Wealth welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso Wealth powers businesses that empower investors. We are a national, integrated financial services company, with approximately $110 billion in assets under administration and management. Aviso Wealth is owned by Credit Union Centrals, Co-operators / CUMIS and Desjardins. Our mutual funds dealer, securities brokerage, and insurance dealer support thousands of financial advisors at credit unions across Canada. Our award-winning online brokerage, Qtrade Direct Investing, and our digital advice platform, Qtrade Guided Portfolios, give Canadians flexible choices for building their wealth. Our asset manager, NEI Investments, offers a comprehensive lineup of responsible investment funds and portfolios, which are available through a national network of advisors. Aviso Wealth also provides custodial services and introducing broker services to independent financial organizations, including banks, trust companies, insurance companies, investment dealers, portfolio managers and financial planning firms. We have operations in Toronto, Vancouver, and Montreal with a regional office in Winnipeg. More information about Aviso Wealth is available at www.aviso.ca.