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Job Duties
- Serve as a brand ambassador for Baan Lao, committed to providing an exceptional customer experience
- Create a pleasant, welcoming and respectful environment for all guests
- Assist and educate guests in wine pairings and wine selections
- Be extremely knowledgeable about every menu item and able to convey a meaningful description for all guest inquiries
- Be comfortable and confident making food and drink recommendations to guests.
- Accurately record and relay all food and drink orders
- Coordinate with chefs and bartenders, providing clarification when needed.
- Properly manage the flow of each meal for an optimum guest experience
- Ensure the highest quality standards are met for service, cleanliness and food presentation
- Work diligently with our maître d’ and/or management team to immediately address all guest concerns
- Set tables, adhering to brand standards
- Follow all safety and sanitation policies
- Comply with all federal, provincial and municipal laws
Qualifications
- WSET training
- 2+ years of server experience in fine dining establishment.
- Previous Thai food restaurant experience is preferred
- Exceptional customer service, good interpersonal skills and communication
- Excellent memory for names and faces
- Outstanding interpersonal skills
- Detail oriented
- Able to function within, and contribute to, a team environment
- Understanding of FoodSafe and liquor law regulations
- Mixology training is a strong asset
- Must have legible handwriting
- Experience with a restaurant POS software platform
- Passionate about creating a positive environment for guests and staff
- High school diploma is required
- Formal training in Hospitality is an asset
We look forward to adding your energy and enthusiasm to our team.
Work remotely
- No
Job Types: Full-time, Part-time
Salary: $19.00-$22.00 per hour
Benefits:
- Discounted or free food
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekend availability
Supplemental pay types:
- Tips
COVID-19 considerations:
View our safety and hygiene protocols here – https://baanlao.ca/health-safety/
Application question(s):
- How many years of FINE DINING experience do you have? (Fine dining only, please)
- What level of WSET training have you acquired?
