Banff Centre for Arts and Creativity acknowledges, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain, in the beautiful and special territory of Treaty 7. We recognize the past, present, and future generations of Stoney Nakoda, Blackfoot, Tsuut’ina Nations, and Métis from Region 3, who help us steward this land, as well as honour and celebrate this place.
The Opportunity
The Program Delivery Specialist supports the strategy and execution of programs by interpreting and operationalizing delivery requirements for all Banff Centre programming assignments and portfolios in the areas of Arts and Leadership. Programs will include in-person on-campus activities, distance and online learning and community creation, and off-site programs at satellite campus locales.
Working closely with Program Managers and Directors, the Program Delivery Specialist provides the logistical, administrative, and operational support required for the delivery cycle of all Banff Centre programs, including the advanced strategic planning of program activities, and program-related special projects The Program Delivery Specialist will need to interpret program needs – technical, creative, classroom design, informational design; and works closely with internal and external team(s) to secure and schedule required resources.
Specific Accountabilities
Work with all departments in assessing leadership and arts programs, and special project needs
Provide program delivery assessments, adjudication support and plan and execute the day-to-day program delivery requirements
In collaboration with IT, oversee the setup and operation of technology, software and digital platforms used for program delivery, while ensuring they are aligned with programming intentions and Banff Centre policies and protocols
Working closely with Program Managers and Directors, responsible for the curation of the faculty and participant experience in digital and on-campus workshops, and learning spaces required for each program
Plan, execute and troubleshoot all set-up requirements to achieve and maintain a high quality experience
Communicate and maintain program schedules, created by faculty, Program Managers and Directors, throughout programs
Complete administrative tasks in service of program delivery associated with sourcing, procurement, purchasing, payments and financial reconciliation
Prepare and process purchase orders, payments requests, cheque requisitions, petty cash vouchers, reimbursement and expense claims, and A/R adjustments for program expenses
Act as a key liaison with program participants, faculty, and special guests, and facilitate communication with other Banff Centre departments
Provide exceptional customer service delivery and demonstrate the ability to find solutions to problems when dealing with internal or external clients, artists, participants, staff, special guests and contractors
Qualification and Educational Requirements
5 or more years’ experience in project or event production environments or related experience preferably in a post- secondary or client service environment
Completion of University degree in related discipline such as Humanities, Arts Administration or equivalent and transferrable experience
Advanced InDesign and informational design skills
Project/production scheduling skills are essential
Demonstrated ability to work independently and collaboratively with teams, to lead by example, to problem-solve creatively
Demonstrated experience working with a broad range of artist / participants and faculty
Effective under pressure with the adaptability to shift priorities
Proven project management skills with the capability to manage multiple projects
Exceptional advanced organizational and time management skills
High level of reliability and self-motivation
Proficient with Microsoft Office Suite of products with advanced Excel skills
Proficient in working in an electronic, online environment with many databases
Familiar and competent with working in custom software programs and using internet and web-based communication methods
Adept at new technologies, software applications, and digital platforms
Special Requirements
This position will be working remotely until Banff Centre lifts its internal remote work restrictions.
This position is subject to a rotating schedule and will include evenings and weekends. This rotating schedule is dictated by programming and programming event activity.
Employment Terms & Benefits
In accordance with CUPE 4318, this is a unionized, salaried support staff position, subject to a 6-month probation period.
The annual salary for this position is between $52,915 and $58,780, depending on experience, working 40 hours per week.
The successful candidate will have access to a range of benefits through Alberta Blue Cross and will be eligible to participate in our defined benefit pension plan.
Benefits of working at Banff Centre are:
Staff housing options (based on availability)
Professional Development
Staff cafeteria and restaurant discounts
Onsite fitness facility at a discounted rate – first month free for new staff!
Free or reduced admission to Banff Centre performance and events.
Application Process
We are accepting applications for the Program Delivery Specialist until 11:59pm MST February 28, 2022
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
All Banff Centre for Arts and Creativity Employees are required to be fully vaccinated against COVID-19. Accommodation will be made for those who are legitimately exempted from vaccination requirements. Employment candidates must demonstrate during the recruitment process that they are Fully Vaccinated in accordance with the Centre’s COVID-19 Vaccination Directive as a pre-condition of employment.
Commitment to Diversity
Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.
FOIP Statement
Banff Centre for Arts and Creativity, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for above. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Banff Centre. The information is subject to the Freedom of Information and Protection of Privacy Act. The information will be retained and when disposed of it is done so in a secure matter.
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