BC Public Service Looking for Client Service Worker at British Columbia Full Time

Ministry of Social Development and Poverty Reduction
Multiple locations

The Ministry of Social Development & Poverty Reduction (MSDPR) is accepting applications to its Client Service Worker (CSW) Inventory. Inventory members will be offered the opportunity to interview for full-time, permanent, and temporary positions that may be available in 2022/2023 in Income Assistance offices in communities throughout the province. Successful applicants may be offered vacancies directly, or by way of being placed upon an eligibility list.

Client Service Worker
$43,758.80 – $49,357.30 annually

Are you a service-oriented team player with administrative skills?

Client Service Workers (CSWs) play a valuable role in the Service Delivery Division’s service to British Columbians seeking income and disability assistance. Working closely with other CSWs and Employment and Assistance Workers, CSW’s provide important administrative and client service support, working comfortably in numerous computer programs on a wide range of tasks in a diverse and busy client service environment.

The Client Service Worker is primarily responsible for responding to public inquiries relating to income and disability services, as well as providing administrative support to their work unit. CSWs may work in the Community Services Branch, delivering in person services, or they may work in the Virtual Services Branch, delivering services to people across the province by phone and virtual means.

Qualifications for this role include:

• Secondary school graduation or equivalent (GED).
• Experience delivering a high standard of client service in a high volume, fast paced, rapidly changing environment (in-person, via virtual technologies or over the telephone).
• Experience working with various computer applications including MS Word, Outlook, and Excel
• Experience providing services to clients experiencing poverty issues, substance use, or mental health issues.

For more information and to apply online by September 12, 2022, please go to: https://bcpublicservice.hua.hrsmart.com/hr/ats/Posting/view/91227

Job Type: Full-time

Salary: $43,758.80-$49,357.30 per year

Benefits:

• Company pension
• Dental care
• Disability insurance
• Extended health care
• Flextime
• Life insurance
• Paid time off
• Vision care

Schedule:

• 8 hour shift