Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
In this position, you’ll often be the first person our Members see when they need help. As part of an amazing network of 100 Road Assist team members, you’ll share your genuine passion for helping others by providing friendly and professional roadside mechanical assistance or towing services to members of BCAA and affiliated clubs.
Be the Hero on the Road: Solve Problems, Fix Cars, Make a Difference!
Road Assist Fleet Technician – Interior Fleet Team (Kelowna)
To support an open and transparent recruitment process within our department: Please note; we have a preferred candidate identified for this opportunity and welcome the opportunity to meet (or hear from as part of your development plan) other candidates who may be interested this role.
Why BCAA?
BCAA has been recognized for the last five years as a Top Employer. If you want to feel proud of what you do and help shape the future of BC, put your career in motion with BCAA. With our corporate Head Office in Burnaby and service locations across BC, we offer a wide variety of job opportunities that provide meaningful work and together help us move BC forward.
As a Road Assist Fleet Technician, you’ll often be the first person our Members see when they need help. As part of an amazing network of 100 Road Assist team members, you’ll share your genuine passion for helping others by providing friendly and professional roadside mechanical assistance or towing services to members of BCAA and affiliated clubs.
What moves you
You’re the kind of person who pulls over when you see someone needs help. Making a difference in someone’s day makes your day too;
You’re a people person who also loves cars and vehicles. In this role, you’ll combine your passion for helping others with your knowledge and expertise in mechanical assistance;
You’re a problem solver who loves a challenge. You’re organized yet flexibleto take on whatever change comes your way;
You’re a team player who loves helping others and contributing to your community;
Doing things right is important to you. You care about everyone’s safety;
You’re seeking a rewarding career where no two days are the same, with lots of opportunities to learn and grow.
What you’ll do
Respond to member requests for roadside assistance, including providing mechanical repairs, battery boosts, tire changes, lockout services, and towing;
Conduct thorough diagnostic assessments to identify vehicle issues and determine appropriate solutions;
Perform a range of automotive repairs and maintenance tasks, ensuring quality workmanship and timely completion;
Work in all kinds of weather, sometimes all in one day;
Promote BCAA memberships and general information about affiliate products and services;
Report any issues and take the initiative to resolve them, seeking support as needed;
Ensure BCAA vehicles, equipment, and tools are kept clean, orderly, and in good working condition;
Uphold BCAA service and safety standards;
Work rotational 24/7 shift work (including weekdays, evenings, weekends & statutory holidays).
What you’ve done
Completed your high school diploma, preferably with your Red Seal Certification;
You have at least 5 years of hands-on automotive repair and diagnostics,you exhibit strong analysis, judgment, planning, and organizational skills;
You’re a good driver with a clean BC Driver License Class 5. You’re confident navigating our cities and towns while driving any size vehicle – including 5-ton trucks, tow trucks, and pickup trucks;
Capable of lifting at least 70lbs during member service, while prioritizing safety throughout.
What you’ll get
Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive and contagious;
Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you;
You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving;
You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth;
We’re consistently named one of Canada’s Top Employers with a constant focus on how to create a better workplace for all our team members.
We’re always looking for amazing people like you. Apply today!
BCAA is an Equal Opportunity Employer that’s committed to providing accessible, inclusive employment and we have a long standing partnership with Presidents Group, which strives to increase employment opportunities for people living with disabilities championing more accessible, inclusive workplaces and raising awareness of accessible employment in BC. If you need individualized support through the application and recruitment process please contact one of our People Services Managers at [email protected]
Internal Applicants: Please note that the internal posting closes on November 14 , 2023 and the role is a Grade 10 position.
The salary range for this position is $64,265.76 to $80,332.08, plus a performance bonus target of 5%, with the opportunity to earn up to 9%.
What we offer:
The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars to keep your body, mind and soul thriving.
A competitive rewards package including salary, performance bonus programs, pension plan, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
We’re always looking for amazing people like you. Apply today!
BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact [email protected] .
Shape a Brighter Future with BCAA
BCAA serves 1 in 3 BC households with industry-leading protection and mobility solutions, including BCAA Home, Car and Travel Insurance, Evo Car Share, Roadside Assistance and full auto repair at BCAA’s Auto Service Centres across the province. BCAA also has a long history of keeping our roads safe and giving back in ways that improve the lives of British Columbians and communities throughout our province.
At BCAA, we are a mission-driven Member services organization. We strive to maximize Member value rather than simply create financial value. We also add value to our team members, our communities and our planet. Our Vision is to be the most trusted organization in British Columbia, absolutely famous for doing the right thing.
We will bring peace-of-mind to our Members so they can enjoy life more. Our amazing service will create uniquely memorable experiences and ignite unparalleled loyalty.
We aspire to be one of the best places to work for those who value integrity, teamwork and sustainability. Each of us will grow personally and professionally by doing engaging work with inspiring people.
To go back to the BCAA Careers Page, please click here. (https://www.bcaa.com/about-us/careers)
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