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Work at an award-winning top employer! If you are looking for an empowering and progressive place to shape your future, then you’ve landed in the right place at BCAA. With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province. Share our purpose to empower British Columbians to move forward.
Full vaccination against COVID-19 is a precondition of new employment. A successful candidate offered employment at BCAA will need to provide proof of full vaccination prior to commencing employment. Exemptions permitted under applicable employment and human rights legislation.
At BCAA, we know we can only be as great as our people, so we are always looking to connect with top talent. BCAA provides you the opportunity to start or continue your mechanical career! Whether you are brand new to the automotive industry, or a tenured professional with your red seal ticket, we’d love to connect with you!
Please note this is a general requisition for all our Road Assist Fleet Technician opportunities within British Columbia . We have fleet teams across the province including:
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Burnaby
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Kamloops
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& Kelowna
By applying into this requisition, should you be selected, you will be considered for the Road Assist Fleet Technician opportunity closest to yourself! We thank all that apply, but due to a high volume of applications, not all candidates will be contacted
BCAA has been named one of BC’s Top Employers 2022!
What BCAA offers you:
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It’s not in our nature to brag but we are proud of some of our achievements that recognize great employee culture. Some of our latest awards include being named as one of BC’s Top Employers 2021, 2019 Platinum level Best Employer by AON and being recognized as a 2018 Outstanding Workplace by YWCA.
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Our team members get to make a difference in the lives of our Members and their communities every day.
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We pride ourselves in being open and transparent and in empowering our people to do great work while serving our Members.
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We enthusiastically support learning and advancement opportunities for our team members.
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We are an equal opportunity employer that’s committed to accessible, inclusive employment.
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Our Regular Full-Time & Part-Time+ (working 20 hours or more per week) status team members are eligible to participate in our amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care, Life Insurance, RRSP matching with company contribution to your pension, access to Incentive Programs, Team Profit Sharing, Employee & Family Assistance Program and more.
Road Assist Fleet Technician
Summary:
To provide friendly professional roadside assistance to members of BCAA and affiliated clubs.
The Team Member is one of approximately 100 Road Assist Fleet Team Members working a variety of 24/7 shifts. The Team Member provides mechanical assistance or towing service to BCAA members and affiliated Clubs. The Team Member has the authority to follow approved procedures, and to report any problems and the actions taken to resolve them.
Shifts are a rolling 37.5hr week on a fair rotating schedule depending on resource requirements. Shifts are advised in 1 month blocks with 1 month advanced notice while on Relief pool selection and 1 year shift lock once graduated into shift pick pool
Key Responsibilities:
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Responding to Member’s request for service delivering flawless service
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Provides efficient minor mechanical assistance such as battery replacement, battery boost, tire change, lockout service, towing, supplying fuel if necessary
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Maintains BCAA’s high standard of service and image, focusing on friendly, courteous service at all times
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Has a high level knowledge of and promotes BCAA and affiliate products and services
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Maintains the care and control of BCAA equipment & documentation Adheres to all BCAA corporate standards
Qualifications:
Education
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Minimum Grade 12 education
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BC trade qualification in automotive mechanical repair
Experience
- 5 years hands on automotive repair and diagnostic
Other Skills/Requirements
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A clean BC Class 5 drivers license
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Good analysis and judgment
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Initiative and innovation
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Customer centric
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Planning, organization, and results orientation
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Interpersonal and team relationships
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Continuous learning
Disclaimer
ICBC has moved to an insurance model that is driver based, where crashes will now follow the driver. For more information on this change and how it may affect you, please visit www.icbc.com/change.
We aspire to be one of the best places to work with those who share our beliefs:
We believe in:
DOING THE RIGHT THING
We stay true to our word, and help British Columbians move forward.
THE POWER OF COMMUNITY
Together, we create a more vibrant, inclusive and connected province for everyone.
PUTTING PEOPLE FIRST
We treat each other with the same care and respect that we treat our Members.
PROTECTING OUR HOME
It’s our responsibility to protect life in BC now, and for generations to come.
SHAPING THE FUTURE
We look to new horizons and actively embrace change.
By putting these beliefs in to action each of us will do engaging work with inspiring people and grow personally and professionally.
Shape a Brighter Future with BCAA
BCAA serves 1 in 3 BC households with industry-leading protection and mobility solutions, including BCAA Home, Car and Travel Insurance, Evo Car Share, Roadside Assistance and full auto repair at BCAA’s Auto Service Centres across the province. BCAA also has a long history of keeping our roads safe and giving back in ways that improve the lives of British Columbians and communities throughout our province.
At BCAA, we are a mission-driven Member services organization. We strive to maximize Member value rather than simply create financial value. We also add value to our team members, our communities and our planet. Our Vision is to be the most trusted organization in British Columbia, absolutely famous for doing the right thing.
We will bring peace-of-mind to our Members so they can enjoy life more. Our amazing service will create uniquely memorable experiences and ignite unparalleled loyalty.
We aspire to be one of the best places to work for those who value integrity, teamwork and sustainability. Each of us will grow personally and professionally by doing engaging work with inspiring people.
To go back to the BCAA Careers Page, please click here. (https://www.bcaa.com/about-us/careers)
