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Job Description
Join our team as an Call centre supervisor. you will include the required skills a candidate needs to execute the functions of the job.
Key Responsibilities
- Take customer calls and provide support for their inquiries
- Offer assistance to clients who may be having issues and pass them on to the correct departments, as needed
- Call customers to offer new products or programs
- Review customer accounts and proactively reach out about upgrades or support issues.
Qualifications
Bachelor’s degree in mathematics, statistics, computer science, information technology, or related field preferred
1+ years of experience in a data analyst or relevant role
Strong analytical capabilities.
Skills
- Excellent communication and time management skills
- Ability to multitask
- Outgoing and friendly personality
Value
