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Customer Service Representative Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirements
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Benefits
Health plan
Flexible hours
RRSP contribution
Profit sharing
Bonuses
Value
