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About Bench Brewing:
Located in the heart of Niagara’s wine country, our farmhouse brewery is located on the site of the historic Maple Grove Public School in Beamsville, Ontario. Our brewery is a place for our guests to relax, learn, and experience the craft of brewing beer.
The Bench Brewing Campus sits across eight beautiful acres and will feature a 50hL brewing system, a tap and tasting room, a beer garden, a ‘funk house’ for our wild ale and barrel fermentation program, and our very own hops field.
The Role:
Reporting to the Taproom Manager, the primary role of the Food Runner & Busser is to deliver an exceptional experience to all brewery guests with authentic and enthusiastic hospitality. The Food Runner & Busser will support the Taproom Servers by delivering food in a timely manner, assisting with service and clearing tables to allow for quick turn times.
Responsibilities:
- Greet and communicate with guests as an ambassador of Bench Brewing Company and our community
- Maintain a thorough knowledge of the Kitchen at Bench menu to assist guests with questions about items including navigating dining with allergies and dietary restrictions
- Participate in regular beer tastings and information sessions to maintain an exceptional knowledge of all Bench Brewing products
- Performing side duties within the Taproom and Kitchen to ensure efficient and effective service
- Escalate and communicate guest complaints to supervisors for prompt and effective service recovery
- Executing safe food handling practices when delivering dishes and also clearing plates
- Participate in the execution of events (at times off-site events)
- Expedite the pass in the kitchen when required
- Other duties as required
Qualifications:
- The drive to win as a team – collaborating to achieve success is what we do here at Bench
- Possess a fun, professional and positive attitude
- A thirst for knowledge and a desire to constantly be learning about beer and brewing process
- Smart Serve certification is an asset
- Must be comfortable working outdoors
- Available to work evenings, weekends and holidays
- Comfortable standing for 8-10 hours
- Willingness to occasionally lift a keg or a case of beer
Job Type: Seasonal
Salary: $15.00 per hour
Additional pay:
Benefits:
- Company events
- Discounted or free food
- Store discount
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Experience:
- customer service: 1 year (preferred)
- restaurant: 1 year (preferred)
Licence/Certification:
