BEST Service Pros Looking for HR Generalist at Coquitlam, BC Full Time

ABOUT US:
Established in 1956, BEST is a Canadian janitorial company that aims to create a cleaner world by focusing on communities’ social, environmental, and economic impact. We have been recognized by Deloitte as one of Canada’s Best Managed Companies and by Waterstone Human Capital as one of Canada’s 10 Most Admired Corporate Cultures.

When you join the BEST team, you’ll enjoy:
Flexible and hybrid work schedules for head office positions

Competitive wages and benefits packages

An excellent company culture, with access to educational grants and regular team events and celebrations

Employee recognition and appreciation programs

Opportunities for career advancement, on-the-job training, and upskilling within a quickly growing company

JOB OVERVIEW:
The HR Generalist is responsible for meeting the business’ HR needs in BC, AB, & ON, in accordance with BEST’s culture, mission, and values. The incumbent will be responsible for completing various activities, including but not limited to, employee communications, onboarding, policy updates ensuring compliance in BC, AB, & ON, employee feedback, team satisfaction surveys, and creating and maintaining other HR related documents. The ideal candidate would have an inherent ability to understand forthcoming legal changes, by means of self development via CPHR Association, and staying up-to-date with political changes and their effects on all aspects of employment standards, health & safety, and privacy laws.

DUTIES AND RESPONSIBILITIES:
Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, leave management, discipline, disputes & investigations, performance management; rewards & recognition, and core HR training & development;

Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments;

Assist with creating & updating internal policies ensuring legal compliance with Employment Standards, Occupational Health & Safety, & Privacy laws in BC, AB, & ON;

Administer and manage employee feedback for frontline and salaried employees;

Conduct HR SOP training sessions with site leadership;

Process letter requests and employment verifications;

Handle employment-related inquiries from applicants, employees, and site level leadership staff, referring complex and/or sensitive matters to HR Manager or senior management;

Maintenance & organization of personnel files;

Create & maintain job descriptions, and other HR documents as required;

Assist with managing the rewards and recognition program;

Remain up to date with Employment Standards, Occupational Health and Safety, and Privacy laws; and maintain knowledge of trends, best practices, and regulatory changes and make recommendations to maintain compliance;

Conduct and review background checks via Sterling;

Reporting & reconciliation;

Other duties as required to support business growth.

DUTIES AND RESPONSIBILITIES:
Excellent interpersonal & communicational (written and verbal) skills;

Intermediate knowledge of MS Office;

Thorough understanding of Employment Standards, Occupational Health & Safety, & Privacy Laws in BC, AB, & ON;

Dealing with high volume, fast-passed environment,

Strong attention to detail;

Ability to multitask without being overwhelmed;

Ability to build and maintain rapport with all internal and external stakeholders;

Intrinsic ability to effectively analyze, plan, organize, prioritize, and meet deadlines;

Multilingual ability considered an asset.

EDUCATION AND EXPERIENCE:
HR related post-secondary diploma/degree preferred;

Minimum 1-2 years previous related work experience;

CPHR Designation or working towards CPHR designation considered an asset;

Previous experience in a union-environment considered an asset;

Acceptable security and criminal record check.

BEST is an equal opportunity employer that values diversity and encourages applicants of all backgrounds.

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