Best Western Plus Airdrie Gateway Looking for Front Desk Agent at Airdrie, AB Full Time

Front Desk Agent

Are you a friendly people person who is passionate about the job and providing exceptional customer service that goes above and beyond, exceeding the exceptions? If so, then this is the right job for you!

We are looking for someone who can work 3 – 11 PM weekdays and weekends.

Requirements:

• Experience is a bonus, but we will train anyone who has no experience.
• Excellent customer service skills.
• Being able to multitask in a fast paced environment.
• Pleasant, courteous, fast acting, professional.
• Knowledge of the surrounding areas and what options there are for tourists.
• Strong communication skills.
• Strong knowledge with computers and technology.
• Must be available evenings, weekends, on call to be considered for this roll

Duties and Responsibilities:

• Register guests and assign rooms.
• Accommodate special requests whenever possible for guests.
• Thoroughly understand the credit, debit and cash handling policies.
• Proper telephone/email etiquette.
• Communicating with all departments.
• Complete check in/check out easily with no fuss.
• Maintain a clean working environment.
• Understand the needs and demands of the business.

Please bring your resume to the hotel and be prepared for an on the spot interview with management.

Hotel Address:

513 Gateway Road NE, Airdrie, AB.

Job Types: Part-time, Permanent, Casual

Salary: From $15.00 per hour

Benefits:

• On-site gym
• On-site parking

Schedule:

• 8 hour shift
• Evening shift
• Every Weekend
• Night shift
• On call
• Weekend availability
• Weekends only

Supplemental pay types:

• Overtime pay
• Tips

Education:

• Secondary School (required)

Experience:

• Customer service: 1 year (required)
• Front desk: 1 year (preferred)

Shift availability:

• Night Shift (required)
• Overnight Shift (required)
• Day Shift (preferred)

Work Location: One location