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Shift Hours– 3pm-11pm (15:00-23:00)
Security and Safety– Bondable
Transportation– Public transportation is available
Work Conditions and Physical Capabilities– Attention to detail, Work under pressure
Work Location Information– Urban area
Personal Suitability– Judgement, Reliability, Effective interpersonal skills, Dependability, Organized, Self-starter
Business Equipment and Computer Applications– Word processing software, Spreadsheet, Internet
Specific Skills– Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Assist clients/guests with special needs, Provide customer service, Answer telephone and relay telephone calls and messages and other duties as assigned by the supervisor.
Work Setting– Hotel
Education– High School
Experience is an asset
Languages– Bilingual, French preferred
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
The Best Western Plus Ottawa Kanata Hotel and Conference Centre is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.
Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact us directly.
Job Type: Part-time
Salary: From $16.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
COVID-19 considerations:
Best Western We Care Clean, Safe Stay programs in place. Training and PPE provided to staff.
Ability to commute/relocate:
- Nepean, ON K2H 5B8: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 2 years (required)
- hotel: 1 year (preferred)
Language:
