Who we are
BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.
We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.
Who we’re looking for
As the Operations Manager, you will work closely with the Director of Operations and Operations team to support delivery and operational excellence across all departments within BIMM. Your primary responsibility will be to ensure smooth and efficient day-to-day operations, aligning with the overall goals and strategies defined for the department, as well as owning some initiatives from inception to execution. Your exceptional organizational, communication, and leadership skills will be critical to managing and supporting cross-functional, cross-departmental initiatives for the organization
Success for the Operations Manager is achieved when operational processes are efficient, departmental goals are met, collaboration is effective, innovation is embraced, stakeholders are satisfied, risks are managed, and the team is motivated.
Responsibilities
Requirements
Nice to haves
What’s in it for you?
BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and considers all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met
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