We are looking for someone who works hard with a positive attitude. Someone who likes to learn new things, is flexible, and enjoys working with a team.
Our Values are to:
1) Always Communicate
2) Work Hard
3) Be on time
We look for anyone joining the team to share in caring of these values in their work responsibilities.
Duties and Responsibilities:
– Engage and connect with our customers
– Responds to inquiries and concerns received from customers across a variety of communication channels such as telephone and e-mail
– Managing customer inbound phone calls
– Entering order requests with details into the system
– Provide office administration and operational support
– Preparing notices, entering payments in our systems, and scheduling orders and maintenance
– Produce statement of accounts as required
– Contacting customers for aged accounts and prepare necessary collection notices
– Collect information and feedback from clients
– Other duties as assigned
Desired Skills and Experience:
– Must be ambitious and willing to learn
– Administrative background or experience
– Strong communication skills both written and verbal
– Strong customer service orientation and delivery
– Ability to respond and express ideas clearly in written and oral communication
– Ability to work both independently and as a part of a team
– Capability of learning new technology/software quickly
– Sound analytical and problem-solving skills
– Proven organizational and time management skills
Job Type: Full-time
Salary: $16.00-$20.00 per hour
Additional pay:
Benefits:
Schedule:
Education:
Experience:
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