Bluebird Self Storage Looking for Customer Service Representative (Full-time) – Storage Rental at Orangeville, ON Full Time

Customer Sales Representative

Bluebird Self Storage is committed to providing a superior customer experience in a first-class storage facility, which is consistently known as clean, comfortable, secure, well maintained and serviced by friendly, efficient and customer-focused staff.

Bluebird Self Storage is committed to providing our team members with a safe and happy work environment that fosters open and honest communication, trust, and teamwork.

Job Summary:

As a team member of Bluebird Storage, this position’s primary responsibility is to provide sales and customer service excellence through best practices leading to customer retention, customer loyalty and a continuous increase in customer satisfaction levels.

Work Environment:

· Full-time position. Availability 6 days. (week days and weekends) Must be available Saturdays.

· Flexibility to work shifts and/or overtime may occur on an occasional basis.

· Outdoors – monitoring, cleaning, and maintaining the property.

· Indoor – cleaning and monitoring units and reporting damage.

· Willingness to travel to multiple retail locations.

· Potential job relocation if needs of the business require.

Education:

· High school diploma, post-secondary a plus.

· Min. 1-year customer service/sales experience (retail, sales associate, customer service)

Skills Required:

· English language skills (oral and written).

· Excellent Sales, Customer Service & Telephone Skills

· Computer/PC Skills

· Communication Skills

· Sales

· Customer Satisfaction – welcoming future and current customers in a friendly, enthusiastic, and professional manner.

· Industry Knowledge – Asset

· Strong organizational skills.

· Teamwork – the ability to work in a supportive and positive team environment.

· Problem-solving skills.

· Conflict resolution

· Respond to constructive feedback in a positive fashion.

· Presentation of a positive attitude & service-oriented approach.

· Time Management.

· Handle all inbound calls.

· Merchandising and keeping storefront merchandise fresh.

· Maintain composure in high-stress situations.

· Provide and maintain the highest level of service possible to Bluebird Self Storage customers.

· Maintain a professional, helpful manner always.

· Maintain a level of flexibility to accommodate customer requirements.

· Manage accounts receivable.

· File accounts payable

Job Types: Full-time, Permanent

Salary: $16.00-$16.50 per hour

Benefits:

• Dental care
• On-site parking
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Every Weekend
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 1 year (preferred)

Work Location: One location