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Douglas Park Hamilton is looking for a Product Genius.
Your role
As a Product Genius you will be required to use your expert knowledge to engage and spark excitement in customers as a first point of contact in the dealership. Your passion for the product and brand paired with outstanding customer service skills will send you on the road to success.
What will I do as a Park’s Motor Group Product Genius?
- Understand all Park’s and our partnering manufacturers products within your allocated dealership
- Keep all dealership staff up to date with the latest information on products to ensure they have a high level of understanding
- Use your knowledge on all products to assist our Park’s customers in a non-pressured environment, this is not sales; you’re a genius!
- Support marketing activity by taking imagery of vehicles and utilising digital and social media platforms for promotion. Cameras at the ready!
- Actively learn and share your expertise with customers using available resources including our Park’s bespoke Citnow digital vehicle information videos
- Direct customers to Sales when an interest to buy becomes apparent
- Plan, coordinate and deliver brilliant test drive experiences with our Park’s customers giving full insight of the requested vehicle during the appointment
- Assist with customer handovers by demonstrating and setting them up with all the fantastic new features of their new vehicle
Your profile
- A confident and engaging individual with the ability to put people at ease
- A passion for automotive technology and keen to keep up to date with latest innovations and trends
- Dedicated team member
- Excellent communication skills
- Willing to help and support others
- Competent IT skills
- Hold a Full Driver’s License or willing to work towards obtaining
Rewards
- Competitive salary and bonus scheme
- 5 day working week (Variety of shift patterns/ rota patterns/ part time work life balance)
- Up to 30 days holiday
- Full manufacturer accredited training including fully funded travel
- Discounted Servicing for you and your family
- Contributory Pension Scheme
- Refer a friend scheme earning up to £1000 plus a year
- Attractive discounts when purchasing new and used cars
- Subsidised car leasing scheme accessible to you and your family
