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Boyer Ford Lincoln is a leading automotive service provider dedicated to delivering exceptional customer service and high-quality automotive parts. We pride ourselves on our knowledgeable staff, state-of-the-art facilities, and commitment to excellence. We are seeking a motivated and experienced Parts & Service Automotive Advisor to join our dynamic team.
Responsibilities:
- Greet customers and provide outstanding customer service by understanding their needs and offering appropriate solutions.
- Consult with customers regarding their vehicle maintenance and repair needs, providing accurate estimates and timelines.
- Coordinate with technicians to ensure timely completion of services and communicate updates to customers.
- Manage and maintain parts inventory, including ordering, receiving, and organizing parts.
- Process customer orders, including identifying and sourcing the correct parts, and ensuring timely delivery.
- Maintain accurate records of customer interactions, transactions, and services provided.
- Handle customer inquiries, complaints, and warranty issues professionally and efficiently.
- Provide technical advice and recommendations to customers on parts and service options.
- Assist in developing promotional materials and sales strategies to increase parts and service sales.
- Ensure compliance with company policies and procedures, as well as health and safety regulations.
Qualifications:
- High School diploma or equivalent; additional technical or automotive training is a plus.
- Proven experience as a parts advisor, service advisor, or similar role in the automotive industry.
- Strong knowledge of automotive parts and services.
- Excellent communication and interpersonal skills.
- Proficient in using computer systems and software related to automotive service and parts management.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong organizational skills and attention to detail.
- Valid driver’s license and a clean driving record.
Schedule:
Monday to Friday
Weekends as needed
Salary:
$40,000 – $70,000
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Apply now to join our amazing team! For any further inquiries, please email [email protected].