Duties & Responsibilities
General office duties
Respond to telephone, e-mail, and in-person inquiries from clients, candidates, and other parties
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization
Type forms, letters, reports, and memos as necessary
Receive and distribute all forms of paper correspondence
Where necessary, assist in the compilation of data for various reports
Coordinate the logistical aspects of departmental programs, such as meetings, seminars, workshops, special projects, and events
Arrange and book meetings in boardrooms, off-site conference halls, and other locations; ensure the appropriate presentation equipment is there
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions
Provide information to staff and/or clients about special activities
Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence
Maintain the reception in a tidy and presentable manner
Ensure the necessary office supplies are stocked and obtained at the best possible price
Coordinate employee coveralls with the vendor of choice
Other duties as assigned
#LI-onsite
Required Skills
Strong organizational skills are required
Strong knowledge of general office procedures
Ability to apply understanding to carry out instructions in written, verbal, or diagram form
Superior telephone manners and strong interpersonal skills
Superior telephone manners and strong interpersonal skills
Strong written and verbal skills to communicate with all levels of the organization
Required Experience
Experience working on a multi-line switchboard is considered an asset
Must have working knowledge of MS Office
Experience working on a multi-line switchboard is considered an asset
High school diploma or GED, or an acceptable combination of education and experience
2-4 years of direct work experience in a receptionist capacity preferred