Duties & Responsibilities
Duties & Responsibilities:
In partnerships with Facilities & Campus Development, ensures all new and existing BCIT Housing is innovate, well maintained and meets the unique needs of the student population.
Leads the development and regular review of standards, operating procedures, systems and services to ensure effective business practices for Student Housing are in place, consistent and in compliance with the Institute’s policies and strategic plan.
Provides direction to Housing staff on admissions processes through an equity, diversity, and inclusion lens while recognizing the unique needs of BCIT’s varying program lengths and year- round start dates and apprenticeship programs.
Provides strategic advice to the Senior Director and other senior leaders on the Institute’s most critical housing strategies, initiatives, practices and challenges. Chairs and/or participates on related Institute committees and teams, consults with campus stakeholders on housing related issues and solutions
Leads the development of administrative, service delivery and Resident Life systems that are scalable to accommodate future expansion of on campus housing.
Manages annual budget planning process, spending, and internal and external financial reporting for all aspects of BCIT Student Housing in excess of $8 million. Leads tactical planning on leveraging Student Housing for additional income opportunities as appropriate.
Actively supports student recruitment and retention initiatives, ensuring that flexible accommodations are able to meet the unique needs of varying program lengths and start dates.
Maintains awareness of emerging trends, practices, legislation and regulatory requirements in housing in post-secondary education, competing environments and related business environments. Engages in environmental scans, develops relationships with external contacts and participates in professional organizations.
Manages residence emergency response plans and procedures in conjunction with SSEM, including maintenance and updating of Student Housing Business Continuity Plans; ensures all department staff are trained in emergency response procedures and provides leadership in emergencies. Conducts regular practice sessions, fire drills and emergency response exercises.
Develops, implements, manages, reviews and continually improves the effectiveness and relevancy of administrative systems, policies, processes, and records management; reviews, analyzes and resolves business and customer service issues.
Hires and coordinates external contractors and liaises with internal BCIT service providers concerning facility projects, renovations and repairs.
Manages reporting staff, including selection, coaching, mentoring, development, performance management and all other people-management practices.
Qualifications
Qualifications:
Masters degree in an education, counselling or student affairs discipline.
Minimum 5 years’ experience at progressive levels of responsibility in student housing.
An equivalent combination of education and experience may be considered.
Expert knowledge of the concepts, theories, and practices related to student housing, wellbeing, accessibility, and equity, diversity and inclusion.
Demonstrated leadership and interpersonal communication skills with proven success coaching and mentoring staff and developing collaborative and effective teams. Solid experience with operational leadership in a unionized environment.
Proven experience with capital management and financial planning.
Strong background in policy, procedures and systems development, implementation and administration.
Experience in developing and administering community standards and an understanding of the principles of administrative fairness.
Excellent conflict resolution, facilitation, mediation, intervention and crisis management skills.
Strong project planning and management skills.
Experience with facilities operations, property maintenance and renovations in multi-unit dwellings, including cleaning and landscape specifications and compliance.
Excellent attention to detail, planning, organizational, and time management skills.
Availability and commitment to work on an on-call basis around the clock, and to frequently lead operations outside of regular work schedules throughout the year, is essential.
Additional Information
Benefits – Why you’d love working with us
Competitive pay
Minimum of twenty-five days of vacation
Competitive employer-paid extended health and dental plan – take a look at our benefit plans!
Defined contribution pension plan with employer contributions
Eligibility for partial remote work upon Institute approval
Professional Development funds and resources
Access to most BCIT PTS courses free of charge
Wellness and Employee Assistance programs
Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
Position Details
Posting Category Management
School/Service Area Student Services
Campus Location Burnaby campus
Bargaining Unit Management
Job Status Temporary
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 05/30/2022
Anticipated End Date 07/04/2023
Competition Information
Competition Number 22M19
Competition Open Date 04/27/2022
Competition Close Date 05/11/2022
Open Until Filled?
Quicklink for Posting https://careers.bcit.ca/postings/5648
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