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You will oversee and assist with administrative support for an established multidisciplinary integrated health care clinic in a way that upholds the values of the clinic, and provides optimal patient care in an enjoyable workplace. You will work closely with the clinic owner, Monica, a practicing in-clinic RMT, who is remote part-time on Vancouver Island. You will communicate with Monica through phone, in-person meetings, Slack, text, email in order to work together to create consistent, cohesive clinic environment.
Our dedicated, friendly, professional team consists of Registered Massage Therapists, Naturopathic Doctors, Registered Acupuncturists, and Administrative Staff. We have a family-like, cohesive, and positive vibe. Our clinic has been serving the Fairview/VGH area of Vancouver since 2004. We are in a bright modern facility, with plans to relocate to a beautiful, exciting new build across the street in Summer 2023.
Schedule:
- Monday, Tuesday Wednesday: 4-5 hours flexible between 10-12 start time.
- Intermittent remote hours: Thurs, Fri, some Sat. This entails a few minutes, upto an hour, that can be clocked. We can discuss to finetune, and if needed, limit this as appropriate.
- 12-20 hours in total. Need to be able to manage the front desk schedule and hiring and handle filling in sick days with backup staff or temps.
Duties and responsibilities:
- Supervise administrative tasks (receiving client payments, issuing receipts, answering phone calls, and scheduling appointments)
- Human resources support (hiring of admin. staff, training/orientation, staff scheduling, and in-house assistance with daily balancing and payroll using Jane App)
- Manage practitioner base through orienting new practitioners, vacation tracking, and shift/room scheduling
- Bookkeeping tasks include account receivable, cheque deposits, communications with Neil – our bookkeeper.
- Provide documentation to law firms
- Monitor inventory of office supplies and assist in the purchasing/stocking of new materials
- Website maintenance, updating, and blogging
- General technical support (clinic software, phones, printer/scanner, network)
- Report directly to, and collaborate with the clinic owner, Monica, in any clinic development
- Day to day management of clinic operations
Skills and attributes:
- Administrative experience in a busy clinic environment
- Proficiency with Janeapp clinic software
- Familiarity performing direct billing tasks with various extended health portals
- Familiarity with Wordpress is an asset
- Strong computer literacy
- Interacts with personable demeanor and professional conduct
- Excellent verbal and written communication
- Efficient organizational skills
- Demonstrated self-starter, proactive
Hours and compensation:
– $25-$28/hr, based on experience
– 12-20 hr / week: 3 days per week, 4-5 hour shifts, with some remote work.
We look forward to hearing from you! Serious applicants: Please provide a cover letter along with your resume.
Benefits:
- Extended health care in the form of an HSA
- Flexible working hours
- Casual dress
Job Type: Part-time
Salary: $25.00-$28.00 per hour
Benefits:
- Casual dress
- Extended health care
- Flexible schedule
- Flextime
- Paid time off
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 4 hour shift
- On call
Application question(s):
- Do you have experience with Jane App and Direct Billing?
How many years experience in manager roles do you have? How about front desk?
Work Location: One location