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About the position:
Beyond your experience, you are passionate about eye care and are committed to exceptional customer experience and patient care.
You will need to be a registered optician, based in Burnaby, BC, or with a relocation possibility.
About the company:
Like you, our client knows the value and expertise a licensed optician brings to eyecare for customers and patients. For our client, eye health is the top priority, they made OCT scans a standard part of pre-testing. Not only that, but they are also putting customers first by offering top-quality products and prioritizing a quick turnaround time to get glasses in the hands of customers as quickly as possible. Our client will open 200 stores across Canada in two years that is why we recognize the importance of always having licensed opticians on the floor at each of the stores – that is why we need your optical expertise.
You chose a career in dispensing for a reason – to make a difference by ensuring that every customer leaves your store with an eyecare regime that really meets their needs.
We’re with you. We would not be where we are without our dedicated dispensing teams to interpret prescriptions, advise customers on the most suitable options, and fit their new glasses beautifully. We’re here to elevate your role as an optician by providing you with the tools and support you need so you can do what you love most – providing quality eyecare and eyewear to customers.
Product Excellence: We use the latest clinical technology, rigorous testing, and extensive quality assurance processes to develop our lenses so that you can support your customers and patients with a full range of top-quality products that you’re proud to offer
Clinical Excellence: We rely on your clinical expertise to ensure we deliver clinical excellence – that’s why we’re putting contact lens practitioners at the heart of contact lens dispensing. You’ll have also access to leading equipment, such as OCT for all patients, to ensure that all patients get the most accessible, quality eyecare
Support: Opticians are supported and empowered to practice within the full scope of their qualification, while being encouraged to further their career growth
Professional Development: As experts versed in optics, opticians will provide mentorship to student opticians and the retail team, to assist with the development of our people and to continuously deliver high standards of services.
The Rewards:
- Being part of a company that values opticians as a key piece of our business – Our vision is to elevate the role of Opticians by putting opticianry at the heart of our business, along with optometry
- You will be paid between $25 to $30 per hour depending on experience (negotiable)
- Your OAC membership and licensing renewal fees will be covered up to $1,000
- We offer a referral bonus. Our people are truly the key to our success – that’s why we’re always on the lookout for talented opticians. If your referral joins our client as an optician, you can receive up to $1,000
- A commitment to a continued investment in your professional development as an optician: we offer an annual stipend towards attendance of industry events, Opticianry development training programs, and support for your completion of the Continuing Competence Program/Quality Assurance Program Opticianry
- An opportunity to set a benchmark for patient care and grow your clinic by earning patient trust, long-term care, and referrals
- Extended health benefits, EAP, 3 weeks’ vacation, 6 sick days (PT and FT), one paid volunteer day per year, and birthdays off
- Get your first 2 pairs of glasses free and enjoy discounted rates for additional products
In addition to access to the latest clinical technology, training, and the opportunity to be with us from the start of our exciting journey in Canada – you can be at the forefront for new opportunities and ownership if that’s something you want to pursue.
Capabilities and Skills:
Customer Service Oriented – demonstrate to be a proactive customer problem solver, attending and delivering effectively and efficiently.
Communication Skills – to effectively attend to various kinds of customers.
The Requirements:
- Certification: registered optician
- Effective communications skills
- Exceptional customer service experience and patient care
Please apply directly by submitting your updated resume.
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