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Bullpen Talent matches the most talented contractors with top US companies and brands.
Our client is a leading Online Platform for Global Work, Volunteer and Travel Abroad programs and they are looking to add a Manager of Partnerships & Outreach!
About the Client: They’re on a mission to empower individuals to explore the world through meaningful volunteer and work experiences. As a leading platform connecting students and young professionals with international opportunities, they’re dedicated to providing top-notch service and support to their partners and users alike.
About You:
- You have direct experience in marketing, admissions, and recruitment for international education programs. This is important and a requirement as we want someone who can empathize with our clients and hit the ground running.
Your Role: As the Manager of Partnerships & Outreach, you’ll be at the forefront of their mission, driving strategic initiatives and building lasting connections. Here’s a glimpse into what you’ll be doing:
- Account Management: Nurture relationships with valued partners, overseeing approximately 200-250 lower level subscription accounts with finesse and care. These partners include a diverse set of Teaching, Volunteer and Work Abroad programs from all corners of the world.
- Retention Champion: Own the retention strategy for accounts, ensuring our partners feel supported and valued throughout their journey with us. Oversee higher level subscription sales & enterprise renewals and negotiations.
- Customer Support Extraordinaire: Handle email queries with efficiency and flair, utilizing HubSpot templates and maintaining our Help Center to provide stellar support.
- Financial Wizardry: Manage monthly recurring payments via Braintree, answer payment-related questions, and handle invoicing for wire paying clients like a pro.
- Content Guru: Monitor reviews and listing updates, and contribute to the development of sales and marketing content to drive engagement and conversions.
- Sales & Marketing: Develop sales, marketing, and PR strategies for products to drive revenue.
- Represent Us: Attend conferences (mainly in the US and Europe) and help shape professional brand with the CEO.
- Project Management: Location scouting research, booking travel as needed, help colleagues with event execution of annual events.
Tech Tools You Should Be Familiar With:
- HubSpot
- Google Drive
- Asana
- Braintree & PayPal
- QuickBooks
- Zapier integrations
- Eventbrite
- Go Overseas admin dashboard (Drupal)
Perks of Joining Us:
- Fully remote, work from home
- Competitive pay
- Exciting travel opportunities to industry conferences and events
- Holidays
- Making a meaningful impact on the lives of travelers around the world
Requirements
- Ability to participate on U.S. time zone conference calls
- Bachelor’s degree
- Experience with the tools mentioned above
- A love for travel and volunteering
- A mix of sales, marketing, and account management experience
- A personality that shines
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