This is an exciting time in health care for Ontario with the announcement of Ontario Health Teams.
The Ontario government is building a connected health care system centred around patients, families and caregivers. These changes will strengthen local services, making it easier for patients to navigate the system and transition between providers.
Ontario Health Teams (OHT) are being introduced to provide a new way of organizing and delivering care that is more connected to patients in their local communities. Under Ontario Health Teams, health care providers (including hospitals, doctors and home and community care providers) work as one coordinated team – no matter where they provide care.
The Burlington OHT is one of the 12 Initial OHTs to be progressed toward OHT designation as outlined in the Connecting Care Act, 20219. The Burlington OHT is seen as a leader in governance, system navigation, co-design and evaluation. As a new Not-For-Profit Incorporation, the Burlington OHT is in an exciting environment of growth and development as a new organization. Under the direction of the Executive Director, the Burlington OHT has fostered a supportive, engaging, and forward-thinking work environment where the best in health system planning, co-design, population health management and evaluation want to come to work. Come join us and make an impact!
PRIMARY PURPOSE
The Burlington OHT is looking for a detail-oriented Program Coordinator. The Program Coordinator will be responsible for supporting the Project Managers and BOHT staff with the essential administrative and communication tasks that drive projects and deliverables forward. The Program Coordinator assists the project teams through all stages of the project from concept to completion. With the Project Managers, the program coordinator will coordinate the schedule, budget, issues and risks of the project(s). It’s their job to ensure the project management framework is well-organized and that it runs smoothly. This can include communicating with various work streams and team members to make sure everyone is on the same page.
KEY RESPONSIBILITY AREAS
· Assist the Project Manager with administrative functions and processes
· Manage day to day activities for the Project Management Team
· Assist the project manager in the development and management of project management documents such as project budgets, project schedules, scope statements and project plans
· Ensure documentation is maintained throughout the length of the project
· Assist in the assignment of tasks to team members and help them understand what’s expected from them in terms of project milestones and deliverables
· Work with the project managers to communicate plans, actions, risks, and issues with key stakeholders
· Manage and build relationships with multiple teams, and be the liaison between the project team and project stakeholders throughout the project life cycle
· Schedule stakeholder meetings and facilitating communication between the project manager and stakeholders throughout the project life cycle
· Monitor project progress, analyzing project data and creating project status and progress reports for project managers and stakeholders
· Execute a variety of project management administrative tasks such as managing invoices, POs, billing and bookkeeping
· Support team members when implementing risk management strategies
POSITION REQUIREMENTS
Skills
· Excellent organizational skills
· Excellent written and verbal communication skills
· Excellent attention to detail, time management, and problem solving skills
· Exercise good judgement, initiative, with ability to multi-task
· Able to adapt to rapidly changing priorities (change management experience is an asset)
Education & Qualifications
· Bachelor’s degree in business administration, management or a related field
· Project management certifications an asset: Project management professional (PMP) or similar
· Working knowledge of project management software
· Ability to work as a team in a professional and respectful manner that embraces diversity of thought
· Experience in effective: Stakeholder Engagement; Relationship Management
Knowledge
· Knowledge of Ontario Health sector and the healthcare transformation to Ontario Health and Ontario Health Teams considered an asset
· Health Equity, Diversity and Inclusion Principles and Practices
· Quadruple Aim Framework, QI and PM frameworks and tools
· Working knowledge of MS Teams, Project Management Software
· Proficiency with Microsoft Office including Word, Outlook, Excel, Power Point, Visio
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
This position is mostly of a sedentary nature and requires long periods working on the computer. There are periods of stress when having to meet very tight deadlines.
The work environment is currently virtual (subject to change) with a minimum of 2 In-person meetings/month in the city of Burlington. In-person team meetings are mandatory and can be called at the discretion of the Executive Director.
Hours of work: Typical working hours are 8:30am to 4:30pm (Eastern Time), Monday to Friday, with some exception for community engagements that may occur virtually or in-person outside these hours.
For virtual work we require the individual to have a private, dedicated workspace from home free from distraction. A laptop, monitor and work phone will be provided.
REPORTS TO: Reporting Relationship to Manager, Burlington OHT
Employment Status: Temporary Contract from February 2024 (or earliest start date) to March 31, 2027 (3-year contract)
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