BW Truro – Glengarry Looking for Food & Beverage Service Manager at Truro, NS Full Time

Abilities, Skills, Knowledge:

• Strong knowledge of service standards, as they relate to various types of banquets/meetings, restaurants, and events.

• Hold a valid drivers license Duties and Functions Essential: * Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Maintain regular attendance in compliance with Scanway standards, as required by scheduling which will vary according to the needs of the hotel, restaurant, and banquet events

• Maintain high standards of personal appearance and grooming, which include wearing the proper business attire and nametag when working.

• Prepare schedules for banquets and restaurant team

• Prepare and reconcile payroll.

• Coordinate all events related to food and beverage requirements with the appropriate departments.

• Keep the kitchen informed of accurate hose count for next three days for their planning for breakfast and other meal periods.

• Review menu/service with catering managers and chef.

• Maintain up to date details on all event functions and communicate to supervisors.

• Responsible for ongoing training of supervisors/hourly employees when necessary to maintain standards of service and profit margin.

• Ensure all event orders are sent to Scanway accounting with final payroll, consumption and any additional billing required

• Bring to the General Manager and Scanway all materials and equipment that require ordering or need to be replaced.

• Requisition liquor, etc. for event bars.

• Reconciliation of bar after the catering event

• Daily shift report at the end of the shift.

• Actively involved in social media/Web site/TripAdvisor – Support and coordinate content creation, promotions, and marketing activities for one 50 on Willow as well as for the Scanway Implementation of digital strategy which includes:

• content development and community management of all social media platforms.

• management of website content and user experience.

• development and management email marketing and fan communications strategies; on-call social media monitoring and coverage for events, including evenings and weekends

• Coordinate advertising campaigns and promotions for the venue and event organizers, including liaising with external suppliers, making recommendations based on target demographics and budget management.

• Support partner/client engagement activities including project management, event activations, promotional strategies and more.

• Provide support for other marketing and communications initiatives including development of media material, speeches, newsletters, and other material as assigned.

• Working and coordinating with pre-opening marketing, branding and web site team.

• Inclusion and updating one 50 on Willow in TripAdvisor with a goal of being top 10 restaurant in Truro

• Must be able to work weekday, weekends, and evenings.

Job Types: Full-time, Permanent

Salary: From $55,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Supplemental pay types:

• Retention bonus

Ability to commute/relocate:

• Truro, NS: reliably commute or plan to relocate before starting work (required)

Work Location: One location