Summary:
Reporting to the Co-Manager, an Events Outfitter is responsible for providing quality customer service when performing duties associated with store events, participates in “short term” assignments and seasonal events to support the store as needed throughout the year.
Responsibilities:
Greet and engage customers in a friendly and enthusiastic manner
Provide a legendary experience for every customer and promote Bass Pro Shops & Cabela’s programs
Use current Point-of-Sale (POS) and appropriately complete customer transactions following all policies including those requiring checking for identification and age requirements; knowledge of how to process debit, credit cards, etc
Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
Save customers who are not happy or did not have a good experience by correcting the problem, or notify a Manager on Duty of the issue
Opening and closing duties when necessary: empty trash, stock bags, supplies, cash wraps, dust and wipe counter, organization of drawer supplies
Assists with the execution of seasonal events
Participates in Store “events” as scheduled
Keeps work area clean, neat and safe at all times
Assist in other areas of the store when business needs dictate
Qualifications:
One or more years’ experience in a sales or service environment is preferred
High school diploma or equivalent is preferred
Ability to provide superior customer service and exceed customer’s expectations
Ability to use good judgment and logic
Experience in a related field or outdoor lifestyle
Knowledge of Bass Pro Shops & Cabela’s specific products is an asset
Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.
Benefits
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Fun work environment
Competitive wages
Excellent benefits
Unlimited career advancement opportunities
Bass Pro Cares Fund
Cabela’s
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