Calgary Drop-in & Rehab Centre Society Looking for Clinical Educator at Calgary, AB Full Time

Clinical Educator

Health Services

The Calgary Drop-In Centre (the DI) is more than emergency shelter. We provide emergency shelter, health services and housing programs to people who need support. Our programs and services connect people to permanent housing that meets their individual needs. Rooted in community and fueled by kindness, the DI proudly serves as part of the Homeless-Serving System of Care.

Position Summary

Reporting to the Senior Manager of Health Services, the Clinical Educator is responsible for educating and coaching team members to promote development and sustainability of clinical best practices, achieve comprehensive care planning and assist in the implementation of evidence-based practice. Working closely with Nursing Coordinators, the Clinical Educator will also participate in ongoing quality improvement, program development and evaluation.

The Clinical Educator will play a key role in leading and facilitating planning, coordination, implementation and evaluation of education for Health Services staff including orientation, continuing education and clinical skills development. The Clinical Educator will work in a multidisciplinary team and provide support across all Health Services with some direct client service provision such as developing and facilitating Health Promotion programming.

Time Commitment

40 hours per rotation with 5 days on and 2 days off. Some unusual hours may be required from time to time as the need arises. Schedule may be altered at the discretion of management.

Job Duties

• Create and deliver presentations and workshops for clinical and non-clinical staff

• Take part in professional learning development plans for staff, as required by management

• Maintain active learning and practice to ensure relevant, expert and updated knowledge and skills align with emerging and best practices

• Provide nursing coverage as required

• Assist with complex care planning and crisis intervention

• Deliver and facilitate health education sessions to clients (individual and group)

• Provide support and assistance with reviewing and updating clinical policy and procedures

• Collaborate with external community agencies and service providers to ensure optimal client care is provided

Required Competencies

• Completion of an accredited registered nursing education program

• Active registration with the College and Association of Registered Nurses of Alberta (CARNA)

• Current Basic Cardiac Life Support – Health Care Provider certification

• 3-5 years of experience in addictions and mental health

• Previous experience as an educator, facilitator or trainer is an asset

• Ability to communicate effectively and to adapt communication style to meet the needs of clients of various ages and ethnic backgrounds

• Ability to effectively engage and instruct staff towards skill-building and professional development

• Knowledge of emerging best practices as it relates to addiction and mental health and ability to transfer knowledge to a larger, diverse multidisciplinary team

• Ability to develop relationships with a wide variety of services stakeholders

• Knowledge of community resources available throughout Calgary

• Energetic and self-directed, with effective time management and organizational skills including the ability to deal with several priorities at the same time

• Strong problem-solving skills and the ability to improve projects, programs and processes

• Excellent communications skills, both verbal and written

• Proficient in Office365 and Microsoft Office Suite 2016

• Eager to learn new systems and adopt improved best practices

• Must demonstrate initiative and work autonomously

Working Conditions

Front-line staff are exposed to emotionally disturbing events, such as: medical distress, threatened/actual serious injury, violence, abuse, and death; where clients may be experiencing fear, terror, hopelessness, rage, self-harm and conflict. It is understood and accepted that you will be working in distress and/or high-stress situations, which may include emergency response where resiliency and stress tolerance and the ability to maintain composure, remain calm and focused is imperative. Exposure to bodily fluids may also occur.

Why the DI?

The DI aims to be an “Employer of Choice” and affords each employee an opportunity to help make a real difference in our community, and more importantly in the lives of vulnerable and marginalized individuals. We take great care in hiring the right people who fit, and who share our outlook on the value of people. We believe in living our values in every word we speak and in every action we take, and we want people who understand this commitment.

Our Culture

Our values form the cornerstone of our culture:

RESPECT: Our actions honour the rights, differences, and dignity of others

COMMUNITY: Through collaborative partnerships, we work together as a team, building inclusive communities

KINDNESS: We accept each person’s uniqueness with compassion and empathy

WELLNESS: We promote, provide and support holistic wellbeing

ACCOUNTABILITY: We operate with transparency and integrity in both our relationships and our commitments.

Our Compensation

Some of the great benefits the DI has are agency paid:

• Vacation days

• Sick days

• Wellness days

• Medical & Dental coverage

• Homewood EFAP

• Long-Term Disability*

• Life Insurance and Accidental Death & Dismemberment (AD&D)*

• Critical Illness Insurance*

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