Indigenous Program Developer
Department:
Emergency Shelter
Job Category:
Salary
Reports To:
Director, Emergency Shelter & Housing
Position Type:
Full-time
Direct Reports:
N/A
Schedule:
Weekdays
Indirect Reports:
N/A
Location:
Main Building
About Us
The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you can make to another person’s path of recovery and wellness than an ongoing, consistent, positive relationship of respect and kindness. The DI works within the core values of housing first, trauma-informed care, and harm reduction to support staff and guests.
Position Summary
Reporting to the Director, Emergency Shelter and Housing, the primary responsibility of the Indigenous Program Developer is to coordinate, support and be accountable for the development and support the implementation of Indigenous programing at the DI. This role works within a client-centered care model in accordance with the mission, vision and values of the DI to provide supports to those we serve. Working in collaboration with the DE&I Liaison and DE&I committee, the Indigenous Program Developer will work to build awareness and cultural competency, support reporting initiatives, and engage with internal and external stakeholders in operationalizing the day-to-day responsibilities and strategic priorities of the role. Program initiatives may include cultural ceremonies, prayer, sharing circles, individual and/or group activities and crafts, cultural events as well as connection with community supports.
Time Commitment
This is a full-time position comprised of normal business weekday hours (8:00am – 4:00pm), however there will be requirements to be available and flexible from time to time outside normal business hours as the need arises. Schedule may be altered at the discretion of management.
Job Duties and Responsibilities
Support connections to Indigenous peoples, communities and networks to facilitate communication and planning related to program development and delivery;
Provide input into the development, implementation and interpretation of program policies and procedures;
Participate in the planning and delivery of training and professional development;
Maintain and build strong interpersonal relationships with coworkers and leaders in order to build a team that supports collaboration;
In conjunction with leadership, develop a quality assurance framework and associated indicators for monitoring progress;
Liaise with Elders, contracted consultants and DI Team members to support engagement with those we serve;
Collaborate with Shelter, Health and Housing staff to support intakes/exit processes, housing plans and service planning from an Indigenous and culturally sensitive lens;
Engage in ongoing process improvement activities;
Be acquainted with and follow all relevant privacy legislation;
Assist with timely performance reporting to senior management and funder(s);
Provide support with regard to research and evaluation, as required;
Required Competencies and Qualifications
To succeed, you bring a diverse background of skills, understanding and perspectives gained through a combination of education, progressive and lived experience. We are looking for someone with over 3 years of experience with a demonstrated track record of implementing successful Indigenous and Cultural programing.
As a trusted advisor, you have a track record of collaborating to meet the needs of the community to support the intense nature of the work we do.
To prepare you for this role and demonstrate your ability to positively influence the relevance and quality of our programs and services, you may bring related experiences including an understanding of the intersectional impacts of racism and intergenerational trauma.
We are interested in the experience you bring to successfully deliver the accountabilities of this position, but equally important is how you approach and engage in your work.
Knowledge of and experience with Indigenous culture, history, knowledge systems, and indigenous community relationship building practices and protocols, including:
Traditional Indigenous healing and well-being beliefs and practices;
Local, provincial and national issues impacting Indigenous populations;
Two Eyed Seeing approach related to community engagement, policy analysis, program development and research;
The intergenerational impact of colonization on Canada’s indigenous people;
Your experience demonstrates a wide range of competencies that are applied to your work including adaptability, flexibility, responsiveness, sound judgment, and both conceptual and analytical skills.
Experience in designing and delivering programs
Energetic and self-directed, with effective time management and organizational skills including the ability to deal with several priorities at the same time
Well-developed interpersonal and conflict resolution and negotiating skills
Working Conditions
While your position does not normally consist of front-line work, it is important for us to tell you that front-line staff are exposed to emotionally disturbing events, such as: medical distress, threatened and/or actual serious injury, violence, abuse, and death; where clients may be experiencing fear, terror, hopelessness, rage, self-harm and conflict.
Why the DI?
The DI aims to be an “Employer of Choice” and affords each employee an opportunity to help make a real difference in our community, and more importantly in the lives of those who rely on our services. We take great care in hiring the right people who fit, and who share our outlook on the value of people. We believe in living our values in every word we speak and in every action we take, and we want people who share this commitment.
Our Culture
Our values form the cornerstone of our culture:
RESPECT : Our actions honour the rights, differences, and dignity of others
COMMUNITY : Through collaborative partnerships, we work together as a team, building inclusive communities
KINDNESS : We accept each person’s uniqueness with compassion and empathy
WELLNESS : We promote, provide and support holistic wellbeing
ACCOUNTABILITY : We operate with transparency and integrity in both our relationships and our commitments.
What we Offer
Staff at the DI enjoy competitive compensation packages, including employer-paid benefits depending on role and employment type.
Some of the employer-paid group benefits include :
Vacation days
Sick days
Wellness days
Extended Health & Dental coverage
Employer Matching RRSP Program
Homewood EFAP
Life Insurance and Accidental Death & Dismemberment (AD&D)
Employees will be enrolled in Long-Term Disability and Critical Illness insurance, paid for by the employee. This is mandatory and may not be opted out of.
Benefits are based on employment type and usually available the 1st of the month following your start date. If you are successful in obtaining employment with the DI, Human Resources will discuss your eligibility for benefits with you.
Alberta Living Wage Employer
The DI is an Alberta Living Wage Employer. This means we are committed to paying our employees a living wage that allows them to meet their basic needs and participate in their communities. A living wage is different from minimum wage in that minimum wage is mandatory and the same throughout the province while a living wage reflects what people need to cover the actual costs of living in their communities. Payment of a living wage is a voluntary commitment from employers to go beyond the minimum. Visit https://livingwagealberta.ca/living-wage/ to learn more about the living wage.
The DI is an equal employment opportunity employer. We are committed to and support equal employment opportunity for all individuals without regard to race, religion, color, national or ethnic origin, gender, age, sexual orientation, gender identity, disability, or veteran status.
If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to [email protected]
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