Bringing Calgary Public Library’s strategic plan to life, the Library Experience Assistant provides a full range of support services that help shape positive user experiences.
Duties include processing, shelving, and organizing library materials according to Library standards; supporting branch operational needs, including room and program set-up and takedown; and assisting members indirectly, by connecting them with others who can assist them, and directly, by answering wayfinding questions, sharing basic information about Library services and programs, and being attentive and responsive to the needs and expectations of Library users.
Reflecting Calgary Public Library’s commitment to continuous improvement in the name of meeting the community’s ever evolving needs and expectations, the Library Experience Assistant contributes positively to change and works collaboratively and constructively in a dynamic team environment.
Shape a Positive User Experience
Create a Welcoming Environment
Engage with Users
Apply Operational Procedures
Knowledge, Skills and Abilities:
Working Conditions:
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