Calm Air International LP
Position Title: Flight Operations Coordinator
Location: Winnipeg, MB
Status: Full Time
Start Date: Immediately
Position Summary:
The Flight Operations Coordinator (FOC) is an integral part of Calm Air’s airline operations. Working in the Systems Operational Coordination Centre (SOCC), the Flight Operations Coordinator will ensure resources are in place for planned scheduled and charter flights and irregular operations situations are handled smoothly. The FOC will enhance the effectiveness of Calm Air’s Commercial Operations department by ensuring operational decision making takes customer service into consideration.
Primary Duties & Responsibilities:
- Monitor day-of-flight operations
- Schedule day to day flying operations
- Complete routine administrative tasks
- Proactively anticipate operational problems and effect appropriate mitigation plan
- React to irregular operations situations in accordance with written procedures
- Maintain effective communication with all operational departments
- Ensure resources and logistics are ready for upcoming operations
- Assign flight crews in compliance with CARS regulations while also considering CUPE/ALPA collective agreements
- Rescheduling flight crews as well as administration of all flight crew sick, emergency day and/or other non-routine or scheduled time-off
- Scheduling and making reservations for “deadhead” crews
- Handling of IRROPS passengers including hotels, meal vouchers, and moving them within reservations system
- Fully adopt and participate in the company’s safety management and quality assurance activities
- Complete other projects or duties as assigned
Qualifications & Skills:
- Previous Dispatch or Flight Crew experience will be an asset
- Previous airline operations experience preferred
- Proficiency with computers (MS Office and Intelisys Amelia reservations systems
- Well organized, detail orientated, ability to multitask and manage time effectively to keep the airline on time and accommodate special projects on an as needed basis
- Demonstrates excellent work ethic and customer-service relations with staff while using diplomacy and discretion in handling confidential and sensitive information
- Must exhibit good judgement and ability to perform in pressure filled situations
- Must have valid driver’s license
- Must be able to obtain and maintain an Enhanced Security Clearance
As a federally regulated company, Calm Air is required to comply with all federal mandates. In order to be compliant with the recently announced vaccination mandate, and to keep our guests/employees safe, all employees will be required to be fully vaccinated against Covid-19 as a condition of employment.
If this sounds like the job for you, contact us! Calm Air International is an equal opportunity employer. We encourage interested applicants to submit a resume in confidence by March 31, 2022.
We thank all those who apply, but only those selected for an interview will be contacted.
Job Types: Full-time, Permanent