Camis Looking for Reservation Agent for Provincial Parks at Guelph, ON Full Time

We’re looking for motivated, friendly individuals with experience in customer service to join our call centre team for the season. This is an inbound call center environment making reservations and providing support for campers visiting our beautiful provincial parks!

Are you a cheerful, professional, and enthusiastic person? Do you love helping others, using computers, or the great outdoors? If this sounds like you, please read on!

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What You’ll Bring to the Table: *

• At least one year of customer service experience. Call centre experience is great, but not required
• A knack for computers and learning new software quickly
• A love of camping or love of helping people plan vacations!

What You’ll Be Doing:

• Use our in-house software to assist customers with camping reservation needs including:
• Processing reservations, changes, and cancellations for various park agencies
• Answering questions about park availability and camping policies
• Helping customers navigate the reservation website

What We’ll Provide:

• A friendly, team-based work environment that rewards commitment and customer service skills
• A thorough paid training program to help you get used to our software and approach to customer service

• Monthly performance bonuses
• End of Contract bonus!
• A brand new call centre environment!
• Free camping!

The Details:

• Orientation Date: May 11, 2022 – 9:00am-2:00pm

• Start Date: May 16, 2022
• Successful candidates will complete 2-weeks paid work from home training class
• Week 1 – Monday to Friday 9:00am – 4:00pm

• Week 2 – Tuesday to Friday 9:00am – 4:00pm

• Our hours of operation are 7 AM – 11 PM, 7 days a week
• After training is complete you can expect to be scheduled 25-35 hrs/week, part-time hours also available.
• Office Location: Guelph, ON
• The rate of pay is starting at* $16.50/hour* – with the opportunity to earn bonuses!

At Camis, we connect people to memorable recreational experiences. We do this through our online reservation systems and call center services. Our Software as a service (SaaS) solution meets the needs of over 500 government and privately-operated parks, campgrounds, harbors, and marinas across North America. We’re looking for people seeking seasonal employment who wish to grow their people and communications skills. Are you ready to get growing?

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We are a diverse group of people; unified in the belief that work can be fun, fulfilling, and flexible!*

Job Type: Contract

Salary: $16.50 per hour