Offer exceptional service and create a positive guest experience for those dining in 360 Restaurant. This position is responsible for professionally serving food and ice water to dining guests at the table. Work with the 360 Captains to make guests feel welcome and comfortable, while always performing under the Food and Beverage Standard Operating Procedures.
Job Description
Ensure assigned section is ready for service and assigned side duties are complete prior to service
Communicating with assigned Captain all guests concerns and handling guest concerns to the satisfaction of the guests.
Maintain a thorough knowledge of menus, products, cooking process, ingredients and potential relevant allergies
Follow up with management prior to shift regarding special functions or events for the day
Participate in departmental skills training as required
Deliver bread, condiments, and water service as required
Check assigned section for cleanliness, uniformity and overall appearance
Keep table neat and clean throughout service
Expedite food orders
Work in conjunction with Captain and Kitchen (shift Sous Chef) to ensure guests receive their orders efficiently and promptly
Qualifications
One (1) to three (3) years of related fine dining experience is required
Smart Serve certification is required
Food and Beverage knowledge is preferred
Bilingualism (English/French) is an asset
Working Conditions
Ability to stand or walk for long periods of the day.
Approved uniforms are to be worn during working hours. Dress codes are in effect as per the standard policy and procedure.
Excellent Guest Services Skills with an ability to recommend the CN Tower products
Flexible to work rotating shifts, which includes but is not limited to evenings, weekends, holidays and overtime as required.
Location: CN Tower – Food & Beverage, 290 Bremner Blvd, Toronto, ON
Employment Status: Employee (Seasonal)
COMPANY OVERVIEW:
Located in the heart of the Entertainment District, the CN Tower is a quintessential Canadian experience, welcoming over 1.8 million visitors each year, and we pride ourselves in our dynamic and diverse culture. With our commitment to service excellence at every guest interaction, CN Tower employees help to create an experience that is truly unique to the City of Toronto.
SO WHAT ARE YOU WAITING FOR?
Please visit our Career Portal any time for new job openings and to keep your resume and contact information up to date. Experience the thrill of Canada’s Wonder of the World as a member of an award winning team… climb your way to a 553.33m career.
Canada Lands Company CLC Limited is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Canada Lands Company is proud to provide employment accommodation during the recruitment, selection and/or assessment processes. Should you require an accommodation, please inform us as soon as possible and we will work with you to meet your accessibility needs.
Restaurant General Manager Responsibilities: Delivers revenues and profits by developing, marketing, financing, and providing appealing restaurant service; managing staff. Restaurant...
Apply For This JobWhy is this role important Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable...
Apply For This JobJOB REQUIREMENTS Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years...
Apply For This JobJob Description We are looking for candidate interested in full-time and part-time positions at one of the branded locations for...
Apply For This JobJob brief We are currently seeking a diligent Administrative Assistant to undertake a wide range of administrative and clerical responsibilities....
Apply For This JobEducation: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work site environment Noisy Work setting...
Apply For This Job