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Job Description:
What you will bring
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.
Be your best at Canada Life- Apply today!
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted
The Human Resources, Process Excellence Team is looking for a Manager HR Process Excellence.
Reporting to the Director, HR Process & Systems – the Manager HR Process Excellence will be responsible for HR Operating Model and Continuous Improvement aligned to Human Resources.
The Manager Process Excellence, Reporting to the Director, Process and Systems, this is a newly formed HR role that will lead the identification, development, and deployment of critical end to end HR process and productivity improvements working closely with HR business leaders.
What you will do
- Identify and assess opportunities to drive value (quantitative and qualitative) from HR process and productivity improvements
- Form and lead cross-functional teams (COEs, Operations, Systems and Technology) to re-engineer existing processes that will:
- Support, modernize and enable the evolution of HR Canada’s Operating Model
- Support and deliver process improvements associated with HR technology platforms strategic roadmap
- Apply technology where appropriate to design, test and evaluate new process models, formulate the business case, and operationalize/deploy the new model/ new ways of working
- Promote and embed a culture of process improvement throughout the HR Function
- Assess current state level of HR functional process maturity
- Evaluate HR process design and delivery capabilities
- In tandem with L&D, design a training program to build process improvement capabilities
- Create a plan to embed and sustain a continuous process improvement mind set with integration into HR strategy and goals
- Mentor LSS Green Belt and promote continuous improvement culture
Core competencies
- Employ Lean Six Sigma methodology, tools, and practices to define business objectives, develop business cases, validate hypotheses, and complete value stream mapping (Lean Six Sigma black belt considered an asset)
- Good understanding of project lifecycle methodologies, including traditional waterfall and agile frameworks
- Lead initial high level opportunity scoping, cost/benefit estimation, and business case development
- Lead requirements gathering for different types of requirements (i.e., functional requirements, technical requirements, and non-functional requirements)
- Demonstrated experience in future state process design including capturing concise and collectively exhaustive functional requirements
- Demonstrates experience in solution design
- Is an active practitioner (e.g., attends relevant industry conferences to stay up to speed on process optimization approaches)
What you will bring
- University degree in the field of engineering or business or related field is preferred
- 5+ years in a leading role demonstrating process improvement experience
- 2+ years’ experience as a certified Lean Six Sigma Black Belt
- Financial services/insurance business knowledge is an asset
- Human Resources process knowledge is an asset
- Skilled at building strong, collaborative relationships at all levels of an organization
- Demonstrated leadership qualities including ability to coach and support teams
- High proficiency with Excel, Visio, PowerPoint, Minitab to analyze, measure and illustrate and process design improvements.
- Excellent communication, with experience creating and leading presentations to senior leadership
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted
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