Drive the program’s success. You will contribute to the overall success of the Claims Fraud Management Program by ensuring the technology, data, & analytics workstream’s initiatives are executed in alignment to CPL’s overall business strategies and objectives. As the Fraud Management Program develops over time, you will know the firm’s fraud capabilities inside-out and be a consistent knowledge base for the Fraud Analytics team as it grows.
Act as a Liaison. You will liaise between the analytics team, operations function, and broader Claims Fraud Management Program workstreams to ensure alignment, support fraud investigations, and assess trends that may impact the business. You will work closely with the Fraud Director and the Compliance Function to continuously assess fraud exposure and respond to requests/identify needs for fraud engine and analytics enhancements.
Bring fraud knowledge and understanding. You will be responsible for defining the rationale and reasoning behind the construction of fraud rules and models based on defined fraud business requirements. You will also be responsible for the ongoing optimization and enhancement of existing fraud rules and models based on fraud operational outcomes.
Act as the data and analytics lead for the Claims Fraud Management Program. You will supervise and act as a subject matter expert for the ongoing operations of the Fraud Analytics function (including fraud analytics and reporting, fraud rule and process optimization, data orchestration, and maintaining data integrity).
Provide Technical Expertise. You will manage and maintain a list of enterprise data sets leveraging multiple sets of statistical/machine learning/cloud-based tools and other software packages.
Set the standard for performance. You will implement methods for monitoring, improving, and reporting on fraud analytic performance (e.g., define a set of metrics to be monitored against to track rule performance, maintain and enhance fraud reporting dashboards, etc.) and work with the key stakeholders to develop action plans for improvement.
Qualifications / Skills and Experience
The education and the experience. You have a degree in Computer Science, Engineering, Data Analytics or related technical discipline and a minimum of 3 years of relevant experience in Technology Implementation, Systems Design or Fraud Analytics. You are comfortable managing fraud analytics teams and collaborating with fraud operations teams.
The accountability. You work with a sense of ownership and readiness to take on the responsibilities required to complete deliverables on time.
The subject matter expertise. You have detailed technical experience and knowledge of IT systems, terminology, resources, and governance. You have experience with self-learning open-source libraries and can troubleshoot related issues. You have knowledge of software engineering best practices across the development lifecycle, including coding standards, code reviews, source code management and testing.
The technical background. You have experience querying and analyzing big data using SQL, proven experience building data pipelines and managing data models, and an understanding of cloud resources on GCP, Azure or AWS environments. You also are familiar with data manipulation through cleansing, parsing, standardizing to improve data integrity using a scripting language (e.g., Python, Scala, Spark or SQL).
The collaborative mindset. You are a proactive leader with proven experience in driving team performance. You are a strong team player and can work collaboratively with cross-functional teams including direct reporting to executives.
The management skills. You have strong prioritizing, planning, analytical, presentation, project management, and relationship building skills. You are a fast learner and creative problem solver with a great ability to multi-task.
Bilingualism. Your professional working proficiency in French is an asset.
You must be able to maintain confidentiality.
Canadian Premier is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Canadian Premier will provide reasonable accommodations available to applicants with disabilities upon request during the recruitment process. Please contact [email protected] for accommodation requests.
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