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Summary
The Merchandiser is responsible for planning and building displays that maximize impact on a day-to-day basis. At Canadian Tire, Merchandiser can showcase their skills and understanding through store-level decision making.
Responsibilities and Tasks
Customer Service
- Leads by example and consistently delivers an excellent customer experience.
- Implements and follows store policies and procedures that delivers a high quality customer experience
- Works as a team with other departments to provide an excellent customer experience.
Operations
- Maintains quality presentation, through daily inspections and ensuring all store audit performance requirements are met in the department (e.g., number of holes, labels, top shelf storage, rain check posted for out of stock items, deadlines of seasonal changeovers, cleanliness, facing, fixtures are stored away when not in use, etc.).
· Keeps abreast of upcoming promotions (i.e., deal letter, flyer, etc.) and plans resources and timelines accordingly for the maintenance of the feature areas within the store budget.
· Develops and maintains a weekly plan for current and upcoming deals and advises the Management Team of the promotional plans.
· Communicates any product shortages to Dealer/General Manager/Buyer.
· Maintains and promotes safety and security procedures and ensures team member compliance with those procedures.
· Participates in training and ensures team member training is completed on time, as required (including Canadian Tire University training).
· Completes other tasks, as required.
Requirements
· Basic math skills.
· Computer literate (social media, e-mail, portal, etc.).
· Experience in retail sales, execution and operations.
· Good working knowledge of department products and functions.
· Ability to operate a cash register is an asset.
Required Skills and Abilities
Successful candidates will demonstrate the following competencies:
· Strong orientation towards customer service excellence.
· Strong belief in the Canadian Tire Values of honesty, integrity and respect.
· Results-oriented individual who thrives on achieving challenging goals.
· Ability to serve customers in a professional manner and to inspire their confidence and trust.
· Ability to lead and manage a team to achieve common goals in a fast-paced environment.
· Effective written and oral communication skills.
· Displays a team-oriented approach.
· Ability to motivate and coach others as well as provide feedback.
· Ability to plan, organize, delegate and follow up on team’s activities and projects.
· Ability to find solutions to problems and make decisions.
· Ability to multi-task, adapt and cope with challenging situations.
Potential Career Opportunities
· Next levels: Promotions Manager, Department Manager, Warehouse Manager, Store Manager and General Manager.
· Other retail, customer service and management opportunities in a large network of more than 485 Canadian Tire stores across the country.
· Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark’s, FGL Sports Ltd, Canadian Tire Corporation Limited and Canadian Tire Financial Services).
Physical Demands and Working Conditions
In compliance with the store’s Health and Safety Policies and Procedures:
· Standing/walking for 8 hours.
· Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.
· Lifting and turning repeatedly throughout the shift.
· Lifting above the shoulder, from floor to shoulder and floor to waist.
· Walking and carrying at the same time and pushing/pulling as required.
· Twisting, turning, reaching and working above shoulder level.
Job Types: Full-time, Permanent
Salary: From $15.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care
Schedule:
Experience:
- Merchandising: 1 year (preferred)
