What you’ll do
The Cloud Operations & Automation (COA) team plays a key role in delivering Cloud transformation to the enterprise. We build and manage public cloud platforms on Azure and GCP, as well as the full developer toolchain including Azure DevOps, Terraform, Jira/Confluence, GitHub, Sonar, Artifactory, Python, Rundeck/PagerDuty Automation and more. We’re constantly improving our platforms by updating and adding new services and partnering with our solution partners across CTC to deliver value through cloud enablement and automation.
The Chapter Lead for Service Delivery reports directly to the Manager of Cloud Operations and is a hands-on technical prime with an extensive IT support background that enables them to provide mentorship and guidance. You will work primarily with other IT teams to ensure that Cloud Services are provided in a timely manner and to trend the efficiency of the processes that deliver Cloud Services. You will also be responsible for managing Incident queues and identifying issue trends in order to provide feedback on opportunities for improvement. Additional responsibilities include Service Coordination, Workflow management and Document Control.
Deliver quality work in an agile delivery model in a team environment
Write Infrastructure as Code (Terraform)
Deploy cloud infrastructure and services on Azure
Administer and automate Linux and Windows systems (Bash, Powershell, Python)
Use automation to validate compliance with corporate policies and standards
Create and maintain technical documentation
Support development programs to build cloud native applications
Mentor and coach others in cloud and DevOps tools and practices
Communicate timelines, dependencies, constraints and progress quickly and effectively
Work an after-hours on-call rotation to maintain a 24×7 environment
What You Bring
Degree in Computer Science or Engineering, or equivalent relevant experience
5+ years of technical experience in either development, operations, or full-stack implementations
Strong analytics, problem solving and solutioning skills
Excellent communication and interpersonal skills
Experience working in an Agile Scrum environment
Expertise with collaboration tools like Microsoft Teams, JIRA and Confluence
Technical experience in the following domain:
Azure
Developing infrastructure as code (Terraform, ARM templates, etc)
Knowledge of Linux server administration
Networking fundamentals including VNETs, subnetting, NSGs, routing, firewalls, DNS
Build automation tools such as Jenkins, Artifactory, Ansible, Terraform, ADO, etc.
Interpreting and applying security best practices to create, harden and secure infrastructure and applications
Container technologies including Docker and Kubernetes
Working in a high security or heavily regulated environment
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
#LI-GS1
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there’s a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
We are one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.
We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.
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